About us

We are the facility within Queensland University of Technology's Research Infrastructure (QUT RI) portfolio dedicated to supporting research into public discourse on important societal issues. Our unique fusion of computational/data expertise and understanding of the Humanities and Social Sciences (HASS) allows us to provide cost-effective and bespoke research project support. Our team also bolsters grant applications and showcases project capabilities, giving your project a competitive advantage.

The computational and governance methods required to use and manage human-related data can be daunting to researchers, especially those in the Business, HASS and Health disciplines. We streamline this process for researchers, providing ready-to-analyse data, analytics deliverables, and guidance on digital data practices and methodology.

Simply put, we tackle data challenges so researchers can focus on their research challenges.

Using our services

The Digital Observatory collaborates with researchers and organisations to determine their data and analytical requirements, allowing them to focus on their analysis and interpretation.

The Digital Observatory is committed to keeping costs low for researchers by only charging on a cost-recovery basis.

Using our services

Capabilities

We operate and maintain a databank (incorporating the Australian Twittersphere) and offer data-related services provided by data scientists and data engineers.

Data infrastructure and development

  • Design and implement project-specific research data workflows
  • Assist with collecting, storing, and tidying data from the web
  • Build and maintain open-source and bespoke software to aid with data collection

Data science

  • Assist with data tidying, pre-processing, analysis, and visualisation
  • Assist with text analysis methods including topic modelling, sentiment analysis, and network analysis
  • Build and maintain open-source and bespoke software to aid with data processing and analysis

Databank and Data governance

We bring industry partners together with QUT researchers to understand the digital presence of brands on social media platforms. We can help industry partners gain insight from social media data by using analytical methods such as:
  • Provide curated data from existing databanks such as the Australian Twittersphere and NewsTalk
  • Provide guidance and advice on data governance associated with human-related data from the web (e.g. reviews, comments, forums, social media data)

Our staff

Dr Marissa Takahashi
Position
Manager, Digital Observatory
Division / Faculty
Research Portfolio
Email
Dr Mat Bettinson
Position
Senior Developer/ Data Scientist
Division / Faculty
Research Portfolio
Email
Mx Betsy Alpert
Position
Senior Developer/Data Scientist
Division / Faculty
Research Portfolio
Email
Mr Robert Fleet
Position
Senior Data Scientist/Developer
Division / Faculty
Research Portfolio
Email
Mr Thai Hoang Nguyen
Position
Developer / Data Scientist
Division / Faculty
Research Portfolio
Email

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