Using our services

The Digital Observatory helps researchers and commercial clients to track, collect and analyse digital media data.

The Digital Observatory collaborates with researchers and organisations to determine their data and analytical requirements, allowing them to focus on their analysis and interpretation. The first step in using our services is to contact us by email or the expression of interest form below to set up an initial meeting where we will discuss the project topic and scope.

If agreed, the project then enters the feasibility stage, which involves refining data and methods, and possibly providing results of initial analyses (eg. frequencies of tweets in the Australian Twittersphere that contain the hashtag/s of interest). If the results of the feasibility stage are promising, the project will be formalised in the governance stage through the collaborative completion of terms of engagement, human research ethics (if applicable), and data management plan (if applicable). The project will then officially commence and move into the data and service provisioning stage. Once all deliverables are complete and provisioned, the project will close. For non-commercial research projects, the Digital Observatory charges on a cost-recovery model.

Expression of interest

Contact us

Get in touch to find out what we can do for you.

Digital Observatory

Level 8, P Block
Gardens Point
2 George St
Brisbane QLD 4000 Australia

Postal address

Digital Observatory
GPO Box 2434
Brisbane QLD 4001