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Found 3 matching student topics

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The human factors in self-service technology

Organisations are increasingly moving toward self-service technology (where consumers deliver services themselves using technological interfaces). While this increases organisational efficiencies, it has the potential to significantly impact customer engagement with the organisation. We're seeking a Masters or PhD student to investigate the human factors involved in self-service technology delivery: How do situational factors impact consumers' adoption of self-service technologies? What motivators and inhibitors impact self-service technology usage? Do consumers always respond appropriately within self-service environments? The successful applicant for this …

Study level
PhD, Master of Philosophy

Supporting second hand clothing purchases

Clothing production and consumption systems are recognised as needing urgent change to reduce the world’s waste and carbon emissions. Each year, Australians purchase some 15kg of new clothing per person, with a similar amount discarded each year, and clothing and textiles have recently been identified by the Australian government as a waste priority area.One of the oft-repeated strategies for sustainable consumption is to purchase second-hand, with many services and systems rapidly emerging to support and commercialise this consumption practice. However, …

Study level
PhD
Faculty
Faculty of Creative Industries, Education and Social Justice
School
School of Design

Energy transitions in the food sector: how AI shapes consumer behaviour over time

Energy transitions are often studied in sectors such as transport (e.g. electric vehicles) and housing (e.g. solar panels, batteries), where decisions are relatively infrequent, highly deliberative, and associated with clear long-term payoffs. In contrast, food consumption represents a fundamentally different energy-relevant sector: decisions are made daily or even multiple times per day, involve low deliberation, and prioritise immediate outcomes such as convenience, cost, and taste (Reisch, 2021). These characteristics make food systems particularly susceptible to short-term decision-making, where long-term energy …

Study level
PhD, Master of Philosophy, Honours
Faculty
Faculty of Science
School
School of Information Systems
Research centre(s)
Centre for Future Enterprise
Energy Transition Centre

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