Associate Professor Wasana Bandara smiles towards the camera

By Emelie Dahlskold, 22 May, 2026 | Associate Professor Wasana Bandara

Learn Business Process Management with a Global Expert at QUT

If you're considering postgraduate studies in Business Process Management (BPM), one of the biggest decisions you'll make is who you'll learn from.

Learn from a leader in BPM

Associate Professor Wasana Bandara is an internationally recognised expert in Business Process Management and Information Systems. Her work focuses on how organisations can design better processes. Processes that are not only efficient, but also human-centred, ethical and impactful.

"I am a passionate educator and am committed to the quality education of each and every student I teach.  I like to leave my students enthused and curious to learn more, constantly thinking about what impact they can make to society." A/Prof Wasana Bandara

A snapshot of Wasana's experience:

  • Leads research in human-centric BPM
  • Co-leads the QUT Enfranchising Enterprises research program
  • Focuses on how organisations can create positive impact through smarter operations

What does this mean for you? You're learning BPM not just as a technical skill, but as a way to drive real organisational and social change.

A teaching approach designed for impact

With over 20 years of teaching experience, Associate Professor Bandara has taught more than 30 subjects across undergraduate and postgraduate levels. One of the biggest advantages of studying at QUT is access to research that shapes industry practice. Associate Professor Bandara has:

  • Published 120+ research articles in top journals
  • Contributed to global BPM research agendas
  • Worked on topics like process improvement, stakeholder engagement, and digital transformation.

Her research explores questions like:

  • How do organisations successfully improve processes?
  • What role do stakeholders play in transformation?
  • How can BPM deliver financial, operational and customer impact?

This means your learning is always current, evidence-based, and industry-relevant.

Is a career in BPM right for you?

A postgraduate degree in BPM could suit you if you:

  • Enjoy solving complex problems
  • Want to improve how organisations operate
  • Are interested in digital transformation and innovation
  • Want a career that blends business and technology

The Graduate Certificate of Business Process Management can be completed in as little as six months for full-time students. Flexible part-time options are available, too.

Explore QUT's Graduate Certificate in Business Process Management

Author

Emelie Dahlskold

Emelie Dahlskold

Content creator for QUT Faculty of Science

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