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ENN515 Total Quality Management

Quality Management has evolved beyond its roots in statistics and the quality control functions. Today, many consider Total Quality Management (TQM) it to be a framework for "excellent" management. The dominant themes of TQM are: a data-based approach to problem solving: a strong emphasis on organizational and behavioral considerations: a customer-oriented market- sensitive approach to designing and delivering both products and services: and finally, a desire for continual improvement. TQM practice is a pathway to the achievement of world class competitiveness.

Unit information

Unit code
ENN515
Faculty
Science and Engineering Faculty
School/Discipline
Chemistry, Physics & Mechanical Engineering
Study area
Engineering
Credit points
12

Dates and locations

Teaching period Dates Locations
Semester 1, 2019 25 February 2019 - 21 June 2019 Gardens Point
See all available class timetables for this unit

Fees

Commonwealth supported place (CSP) student contribution amount
2019: $1,169
Domestic fee-paying student fee
2019: $2,904
International student fee (excluding study abroad students)
2019: $4,116
Find out more about costs for study abroad students.

Guide to fees

Commonwealth supported place (CSP) student contribution amount
For Australian citizens, permanent visa holders and permanent humanitarian visa holders, and New Zealand citizens who study this unit:
  • as part of a QUT course and are eligible for a Commonwealth supported place (CSP)
  • as a cross-institutional student who has a Commonwealth supported place at their home university.
Domestic fee-paying student fee
For Australian citizens, permanent visa holders and permanent humanitarian visa holders, and New Zealand citizens, who study this unit:
  • as part of a QUT course and are not eligible for a Commonwealth supported place (CSP)
  • as part of a QUT course during Summer Semester
  • as a cross-institutional student who does not have a Commonwealth supported place at their home university
  • as a single-unit study student.
International student fee
For international students who study this unit:
  • as part of a QUT course
  • as a cross-institutional student.

Guide to previous study requirements

Prerequisites
To enrol in this unit, you must have completed these prerequisite units (or have credit, advanced standing or exemption for them), or be able to demonstrate that you have equivalent background knowledge.
Anti-requisites
You can’t enrol in this unit if you have completed any of these anti-requisite units.
Co-requisites
To enrol in this unit, you must have already completed these co-requisite units, or you must enrol in them at the same time.
Equivalents
You can’t enrol in this unit if you have completed any of these equivalent units.
Assumed knowledge
We assume that you have a minimum level of knowledge in certain areas before you start this unit.

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Single-unit study

You can apply to study this unit for personal or professional development.

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Cross-institutional study

You can apply to study this unit for credit towards a course at another university.

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Study abroad and exchange

This unit is available as part of our study abroad and exchange programs.

Find out more about our study abroad and exchange programs

Unit outlines

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Disclaimer: Offer of some units is subject to viability, and information in these Unit Outlines is subject to change prior to commencement of the teaching period.

Semester 1, 2019