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Robotic Process Automation

Recently, there has been a strong interest in industry in a specific area of automation Robotic Process Automation (RPA). This term includes:robotics - software agents acting as human beings in system interactionsprocess automation - either workflow management systems or systems that are process-aware.RPA is a relatively new technology comprising of software agents called `bots'. These bots mimic the manual path taken by humans through a range of computer applications when performing certain tasks in a business process. The tasks that …

Study level
PhD, Master of Philosophy, Honours, Vacation research experience scheme
Faculty
Science and Engineering Faculty
School
School of Information Systems
Research centre(s)
Centre for Data Science

Business process ecosystems - definitions, structures and properties

In today’s dynamic business environment, organisations aspire to develop their abilities to rapidly adopt ever-evolving change.Some strategies to achieve this daunting task are:designing and developing agile business processesimplementing systems that are robustdeveloping staff with process-thinking and process-centric culture.However, experience and empirical data tell us that these strategies can only be successful if designed rightly for the context in which the organisation exists.Our view is based on complexity theory, and therefore we call these contexts under which a BPM initiative is …

Study level
Master of Philosophy, Honours, Vacation research experience scheme
Faculty
Science and Engineering Faculty
School
School of Information Systems
Research centre(s)

Benefitting from effective BPM governance

Governance is an established success factor for Business Process Management (BPM) initiatives. However, the following are not very well understood:what exactly contributes to effective BPM governancediverse governance models to suit different organisational, process and BPM project contextsthe impact of BPM governance.This study aims to address this gap.

Study level
PhD, Master of Philosophy, Honours, Vacation research experience scheme
Faculty
Science and Engineering Faculty
School
School of Information Systems
Research centre(s)

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