Dr Robert Andrews

Biography

Robert Andrews first joined QUT in 1990. During the period 1990-2001 he worked as an academic in the School of Information Systems, teaching mainly in relational database, and researching in the area of machine learning and explainable neural networks. He gained his PhD in this area in 2003 and spent the next 13 years as an IT consultant working in a variety of industry sectors including accounting, finance, and manufacturing. Robert re-joined the School of Information Systems' Business Process Management group in 2016 as a research fellow working on applying process mining techniques in the healthcare and insurance sectors, and in wildlife hazard management for Brisbane Airport Corporation. In 2019, Robert took a role as senior lecturer teaching information systems modelling techniques. He is currently a senior research fellow working with the BPM group and the Motor Accident Insurance Commission applying process mining techniques in the healthcare sector - specifically pre-hospital retrieval and transport, patient journeys and outcomes following major trauma. This project aims to improve and standardise processes and information exchange at points of articulation between the emergency services and hospital system processes. Robert is also working with the Queensland Critical Care Network setting up a statewide ICU registry for blood-borne infections, and with QUT's Centre for Data Science modelling hospital capacity and case mix planning. Robert has a long-standing interest in process-data quality. He has collaborated with researchers around the world in this area, resulting in several highly cited publications, and has established the process data quality website (processdataquality.com) as a resource  for other researchers interested in this emerging research area.