Overview

This four-day course on Lean Six Sigma is part of our training series on business process management. It provides a comprehensive coverage of the Six Sigma DMAIC approach (define, measure, analyse, improve and control) while incorporating the principles of lean management.

The course content is aligned with the Universally Accepted Lean Six Sigma Body of Knowledge for Green Belts, developed by the International Association for Six Sigma Certification (IASSC). At the end of the course, you will receive instructions on how to prepare for the Six Sigma Green Belt certification exam based on this body of knowledge.

Who should participate

This course will benefit those who wish to acquire or strengthen Lean Six Sigma capabilities. It covers topics relevant for IT staff and business personnel involved in process improvement or lean initiatives, and executives involved in process management and strategic development projects.

Delivery

Where:

QUT Gardens Point
2 George Street
Brisbane
Qld 4001

When:

This course runs over four days: Tuesday-Friday, 9am-5pm.

  • Tuesday 21 - Friday 24 February 2017
  • Tuesday 16 - Friday 19 May 2017
  • Tuesday 4 - Friday 7 July 2017
  • Tuesday 29 August - Friday 1 September 2017
  • Tuesday 17 - Friday 20 October 2017
  • Tuesday 5 - Friday 8 December 2017

Cost

Registration type Cost
Standard registration $3,080 (GST included)
QUT staff and students (25% discount) $2,310 (GST included) 
QUT alumni (15% discount) $2,618 (GST included) 
Group registration (5 or more) A further 5% discount

Fees include:

  • catering
  • all course materials
  • additional readings
  • comprehensive feedback
  • instructions on how to prepare for the certification exam.

You'll need to bring your own:

  • laptop with power leads.

One week before the course begins, you will receive a link to download a free trial of the statistical analysis tool to be used during the course.

Contact

For more information about course content or assessment, contact Associate Professor Moe Wynn.

For all registration or payments queries, contact Continuing Professional Education.


Improving business processes is on top of the agenda for chief and senior executives. This requires a solid understanding of current and future business processes and their alignment with business objectives. Process improvement includes identifying and improving business processes in an organisation.

Lean Six Sigma is a rigorous and disciplined methodology that uses organisational data and statistical analysis to measure and improve the performance of an organisation's business processes. The objectives are to:

  • eliminate waste
  • reduce process variation
  • increase customer satisfaction
  • increase profitability and competitiveness.

During this course, hands-on case studies will provide you with direct exposure to common process issues that can be fixed through the application of the DMAIC (define, measure, analyse, improve and control) approach. Various statistical analysis techniques will be presented throughout the course and put into practice via supervised exercises.

The agenda follows the Lean Six Sigma Body of Knowledge for Green Belt from the International Association for Six Sigma Certification (IASSC). There are various exams available for Lean Six Sigma certification, but due to the alignment with the IASSC program, we suggest sitting the IASSC exam. As part of our course, we will illustrate the structure of this exam and provide material to assist in studying for the exam. You will, however, need to integrate the content presented in the course with the material provided, and study this thoroughly in your own time, in order to pass the exam.

The certification exam is not administered by QUT. This exam incurs an extra fee. You can find out more about the exam, including structure, duration and costs, on the BPM Training site.

You will receive a certificate of attendance upon completion of this course.

Registration info

Registration closes two weeks before each course start date, unless sold out.

Payment

When you register for the course, you will create an account with us. You will be able to access your account, including your invoice, using your email address and password.

You'll need to pay your fees online by credit or debit card.

FEE-HELP and HECS-HELP are not available for Continuing Professional Education courses.

QUT staff, student and alumni discounts

To receive the 25% discount for QUT staff or students, or the 15% discount for QUT Alumni, please email Continuing Professional Education before registering to request a VIP discount code. QUT staff and students must use their QUT email account.

Cancellation

To cancel your registration, you must apply in writing to the Course Manager at Continuing Professional Education.

If you cancel at least 10 business days before the course commences, you will receive a partial refund, i.e. the full fee minus a non-refundable $100 administration fee.

No registration refunds will be made within 10 business days of the course starting.

We reserve the right to cancel the course under certain circumstances, such as low registration numbers. If this happens, we will advise you as soon as possible, and give you a full refund. We are not responsible for any expenses you may have incurred if the course is cancelled.