Overview
Improving business processes is imperative. This course equips executive, business, and IT professionals with the skills to identify and improve processes to meet business objectives. Forming part of our business process management series, this four-day short course provides a comprehensive overview of the Six Sigma DMAIC approach. Learn how to Define, Measure, Analyse, Improve and Control business processes while incorporating principles of lean management.
Evolve with QUTeX
Start your journey to improve business processes, efficiency, and effectiveness. Reject "Quick Fix, Knee Jerk" reactions and elevate your decision making by focusing on fact-based process data to effectively solve business process issues.
Who should participate?
This course is designed to develop or strengthen professionals' Lean Six Sigma capabilities. Covering topics relevant to IT personnel and business and executive staff involved in process improvement and management, lean initiatives, and strategic development projects.
Your expert facilitators Michael Rudnev & Dr Kanika Goel
Michael Rudnev (Online)
- Certified Lean Six Sigma Black Belt
- In excess of 13 years delivering Lean Six Sigma and Change Management programs, courses and events
- Core skills and experience in delivering adult education, process, and business improvement, change management and behavioural science
- Deep practical experience in working across a range of industries, particularly financial services and technology.
Dr Kanika Goel (Face to face)
- Certified Lean Six Sigma Green Belt
- Ph.D. in the area of Business Process Management
- Strong advocate of process improvement for enhanced business performance with deep practical experience in working across various industries
- QUT academic with over 7 years of teaching experience
- Current research interests include process improvement, process mining, NoSQL databases, and data quality
- Recipient of 2019 QUT Vice-Chancellor’s Excellence Award (in a team) for innovation and creative practice excellence in the area of Business Process Management.
Core concepts
For Chief and Senior Executives streamlining business processes and increasing efficiency is top of mind. This requires a solid understanding of current and future business processes and business objectives. Lean Six Sigma is a rigorous, disciplined methodology that identifies, measures, and improves the performance of an organisation's business processes through the use of organisational data and statistical analysis.
With the aim to:
- Eliminate waste;
- Reduce process variation;
- Increase customer satisfaction; and
- Increase profitability and competitiveness.
Through the use of case studies, this hands-on course coaches participants to fix prevalent process issues by applying the DMAIC (Define, Measure, Analyse, Improve, and Control) approach. Participants will put various statistical analysis techniques into practice via supervised exercises. The content in this course is aligned with the Universally Accepted Lean Six Sigma Body of Knowledge for Green Belts, developed by the International Association for Six Sigma Certification (IASSC).
Details
Where and when
QUT Gardens Point
2 George Street
Brisbane QLD 4001
OR
Virtual/Online via Microsoft Teams
When:
- 24 - 25 August + 31 - 1 Aug/Sep 2021 - Online (Michael Rudnev)
- 19 - 22 October 2021 - Face to Face (Dr Kanika Goel)
- 30 - 1 Nov/Dec + 7 - 8 December 2021 - Online (Michael Rudnev)
Certification
On completion of this course, participants will receive a “Certificate of Attendance” documenting their participation in the course.
QUT does not provide official Lean Six Sigma certification. This course teaches the material required for the exam and official IASSC Lean Six Sigma certification.
Cost
| Registration Type | Cost (Face to Face) | Cost (Online) |
|---|---|---|
| Standard Registration | $3,520 (GST included) | $3,120 (GST included) |
| QUT Alumni & Staff (25% discount) | $2,640 (GST included) | $2,340 (GST included) |
| Group Registration* (5 or more = 10% discount) | $3,168 per person (GST Included) | $2,808 per person (GST included) |
Registrations close 1 week prior to course start date.
*For group registrations, please email QUTeX for further instructions.
More details
Fees include:
- catering (face to face courses only)
- all course materials
- additional readings
- comprehensive feedback.
You will receive a link to download a free trial of the statistical analysis tool to be used during the course one week prior to the course start date.
A laptop with power leads is required for this course.
Customised and contextualised for your organisation
QUTeX can work closely with your organisation to develop and deliver learning solutions to help build capability and achieve your specific business objectives.
Join a growing community of leading Australian organisations creating results-driven learning solutions with QUTeX, in industries including government, financial and professional services, health and community, construction and mining, retail, education, agribusiness and more. Get started today.