Overview
This course will equip participants with an understanding of quality management in health and give participants the skills and ability to develop a quality management program within a clinical governance framework.
Evolve with QUTeX
Develop an in-depth understanding of the strategic quality and safety issues confronting health managers, as well as an understanding of strategic approaches required to address these issues.
Who should participate?
This course is designed for front line clinicians, clinical leaders and managers with an interest in:
- Quality, patient safety and clinical risk management
- Clinical governance
- Service improvement - learning from error, improving reliability and reducing variation
- Health care culture – engaging staff in person centred care and safety culture
- Designing, delivering and evaluating quality improvement projects and programs.
What 2020 participants have said about this course
"Thanks also for a great course; high-quality presenters and the delivery by zoom was perfectly acceptable. In actual fact, for a course running over the weekend, I actually preferred it, as I could still get some of my weekend jobs done, like washing and other housekeeping!”
“The course has been amazing so far. My colleagues are also enjoying it. So far, so good.”
Your expert facilitator Paula Bowman
Paula Bowman is a senior lecturer in the Master of Health Management program at QUT. She taught clinical risk management at Flinders University in Adelaide and in China through a joint program with Nankai University. She has 27 years experience in the health care sector - 16 years working as a clinician and clinical manager in acute hospital services and in private practice and more recently 11 years working as a senior executive with Queensland Health. Paula’s expertise covers the areas of: operational, project and program leadership, health policy analysis, workforce and clinical service planning, leading and managing clinical practice and health service improvement and design and delivery of education and training programs.
Learn more about Paula BowmanCore concepts
This course covers a range of topics and elements, including:
- Contemporary quality management concepts
- Healthcare clinical governance including patient safety
- Clinical risk management
- Measuring healthcare performance
- Quality improvement programs, methods and tools
- Change management approaches
Details
Where and when
Connect Virtually in real-time
This offering will be delivered virtually via zoom. To effectively participate you will need a stable internet connection that can sustain video conferencing for lengths of time.
- Friday 12 March to Monday 15 March, 2021 | 9:00 am to 5:00 pm AEST
This live session will be recorded and then made accessible via the Online learning portal below.
Registration Close Date: Wednesday 10 March 2021
Online Access
Content will be delivered through a blend of live and pre-recorded sessions which can accessed through Blackboard (QUT’s online learning platform). Blackboard provides the opportunity to consolidate learning through peer collaboration and discussion with course convenors. The 4 days is indicative of the amount of total time needed to dedicate to your self-paced learning, the lectures and content can be covered at your leisure.
Online access will be available up until 31 August 2021. For registrations after Friday 26th February 2021 please allow at least 2 business days to be granted online access.
Flexible deadlines for the optional assessment can be negotiated with the Course Convenor.
Registration Close Date: Sunday 1 August 2021
Certification
If you undertake and complete the Workshop and Assessment course, you'll receive a Certificate of Completion upon successful completion of the assessment. This can be used to apply for advanced standing in a related award course.
Cost
Workshop Only
| Registration type | Investment |
|---|---|
| Earybird registration (closes 12 February 2021) | $2,008.60 (GST included) |
| Standard registration | $2,231.77 (GST included) |
| QUT Staff / Alumni registration | $1,673.83 (GST included) |
| Australasian College of Health Service Managers (ACHSM) Members | $1,897.01 (GST included) |
| Group Registrations (4 or more) | $2,008.60 (GST included) |
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Workshop and Assessment
| Registration type | Investment |
|---|---|
| Earlybird registration (closes 12 February 2021) | $2,510.75 (GST included) |
| Standard registration | $2,789.72 (GST included) |
| QUT Staff / Alumni registration | $2,092.29 (GST included) |
| Australasian College of Health Service Managers (ACHSM) Members | $2,371.26 (GST included) |
| Group Registrations (4 or more) | $2,510.75 (GST included) |
More details
This course includes optional assessment, which can be undertaken for advanced standing in PUN213 in some postgraduate award courses. QUT Health Management programs (including this one) are accredited by the ACHSM.
This program is shared by postgraduate students in Health, and may involve some collaboration between professional development participants and postgraduate students.