Overview
Over four days, this course discusses the primary process data analysis techniques for extracting powerful business process insights. Beginning with an introduction to the concepts and lifecycle of Business Process Management (BPM), focusing on the process monitoring and controlling phases. You will examine the underlying methodology and methods of this process lifecycle, paying particular attention to process analysis and redesign. Next, the course ventures into process data analysis (process mining), explaining in detail the different types of process mining techniques, including process discovery, conformance checking, performance analysis, and resource analysis.
Evolve with QUTeX
The course skills participants in both data-driven and design-time analysis techniques, enabling them to extract compelling insights about the behaviours and performances of their business processes.
Who should participate?
This course is for anyone looking to strengthen their data analysis of business processes and subsequently improve these processes in the workplace. It is especially relevant for executives involved in BPM and business professionals working with process analysis, improvement, and strategic development projects.
Your expert facilitator Professor Moe Thandar Wynn
Professor Moe Thandar Wynn is the discipline Leader of Business Process Management Discipline (BPM) within the Science and Engineering Faculty at Queensland University of Technology. She is also the Academic Director, Corporate Programs and Engagement for the School of Information Systems and the course coordinator of the Graduate Certificate in Business Process Management.
Prof Wynn completed her PhD in the area of workflow management, in particular, on the topic of process automation in 2007. Since then, Moe has carried out applied BPM research delivering outcomes for Australian partners in insurance, health, retail, transport, mining and utilities sectors. Her ongoing research work focuses in the specific areas of BPM; namely data quality, process analytics, robotic process automation. Moe has published over 70 peer-reviewed papers including 26 journal articles (Google h-index: 23, citations: 2500+). She co-designed the curriculum for the Graduate Certificate in BPM and co-developed and delivered continuing professional education courses.
Learn more about Professor Moe Thandar WynnCore concepts
- Performing design-time process analysis, including verifying the behavioural correctness of process models, planning the required processes to meet estimated demands, and estimating process performance given the available resources;
- Automatically discovering the process models of business processes from data using various tools and techniques;
- Detecting and locating process deviations;
- Extracting processes performance information;
- Comparing process behaviours;
- An awareness and appreciation of various data quality issues and their impacts on data-driven analysis results.
Details
Where and when
Online via Microsoft Teams
or
QUT Gardens Point Campus, Brisbane QLD
When:
This is an on demand course. 2021 dates will be published once course demand has been met. Please register your interest here.
For larger groups of 6 or more, course dates can be scheduled to meet your organisations needs. Please email qutex@qut.edu.au for more information.
Certification
Participants will receive a “Certificate of Attendance” documenting their participation in the course.
Cost
*Below pricing to be used as a guide only
| Registration type | Cost |
|---|---|
| Standard registration | $3,120 (GST included) |
| Early Bird registration | $2,808 (GST included) |
| QUT staff and alumni (25% discount) | $2,340 (GST included) |
| Group registration* (5 or more) | 10% discount per person |
*For group registrations, please contact QUTeX.
More details
Fees include:
- all course materials
- additional readings
- comprehensive feedback
- instructions on how to prepare for the certification exam.
Certification and pathway to QUT award courses
This short course provides a recognised pathway to obtain advanced standing (credit) for an award unit within courses including the:
- Master of Business Process Management
- Master of Information Technology (BPM)
- Graduate Certificate in Business Process Management.
A QUT Certificate of Attainment is available if you pass two project-based assessments. This assessment option attracts an additional fee of $1,000 plus GST.
These assessments evaluate your knowledge of the materials covered in the course as well as your ability to apply that knowledge in real-life scenarios. In order to pass the assessments, it is expected you will need to spend additional time beyond the short course contact hours to review the materials taught and integrate them into real-life settings.
If you receive a certificate of attainment, enrol and are accepted in an award course, you will be granted advanced standing for the equivalent award unit.
After you successfully complete this short course, you will have 3-years in which to gain advanced standing.
For full details on our courses, including entry requirements, browse our study offerings.
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