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IFN610 Management Issues for Information Professionals

Unit synopsis

The ability to understand and apply management principles and consider how they contribute to the operation of organisations and enterprise environments is vital for the contemporary informational professional. You will be introduced to a range of management issues such as strategic planning, leadership, change management, innovation management, and human resources planning. You will also develop an understanding of the core functions of planning, organising, directing, and controlling in the dynamic internal and external environments in which organisations operate.

Science and Engineering Faculty
Study area
Information technology
Credit points

Dates and locations

Teaching period Locations
Semester 1, 2018
19 February 2018 - 22 June 2018
  • Gardens Point
  • Gardens Point (External)


Commonwealth supported place (CSP) student contribution amount
2018: $1,169
Domestic fee-paying student fee
2018: $2,532
International student fee
2018: $3,576

Guide to fees

Commonwealth supported place (CSP) student contribution amount
For Australian citizens, permanent visa holders and permanent humanitarian visa holders, and New Zealand citizens who study this unit:
  • as part of a QUT course and are eligible for a Commonwealth supported place (CSP)
  • as a cross-institutional student who has a Commonwealth supported place at their home university.
Domestic fee-paying student fee
For Australian citizens, permanent visa holders and permanent humanitarian visa holders, and New Zealand citizens, who study this unit:
  • as part of a QUT course and are not eligible for a Commonwealth supported place (CSP)
  • as part of a QUT course during Summer Semester
  • as a cross-institutional student who does not have a Commonwealth supported place at their home university
  • as a single-unit study student.
International student fee
For international students who study this unit:
  • as part of a QUT course
  • as part of our study abroad or exchange programs
  • as a cross-institutional student.

Previous study requirements

INN331, ITN274

Guide to previous study requirements

To enrol in this unit, you must have completed these prerequisite units (or have credit, advanced standing or exemption for them), or be able to demonstrate that you have equivalent background knowledge.
You can’t enrol in this unit if you have completed any of these anti-requisite units.
To enrol in this unit, you must have already completed these co-requisite units, or you must enrol in them at the same time.
You can’t enrol in this unit if you have completed any of these equivalent units.
Assumed knowledge
We assume that you have a minimum level of knowledge in certain areas before you start this unit.

Unit outlines


The application of effective management techniques has become increasingly important in all types of organisations. Organisations depend on managers to help ensure that the work experiences of others are both productive and satisfying, that the organisation can measure and evaluate how effectively it is meeting client needs, and that it can adequately plan for its future. Moreover, employees need to recognize what constitutes best practice in their organisations and where individual effort is expected to contribute value to the organisation. This subject has wide appeal to both IT and other students seeking an introduction to contemporary management practices.


The overall aim of this unit is to enable you to identify and resolve selected key management issues within a particular type of organisation of your choice. Using an integrated approach, the subject draws from the fields of organisational behaviour, information science, business management literature, and IT-management, and other disciplines appropriate to your interest. A further emphasis will be on case studies of actual practices in the type of organisation or enterprise environment setting that you have chosen to investigate.

Learning outcomes

On completion of this unit you should be able to:

1. Critically discuss contemporary management principles and practices as they relate to enterprise environments or information organisations.
2. Critically discuss the many issues and challenges (ie ethical, legal, technological, social, political etc) that impact upon the administration and leadership of contemporary organisations.
3. Apply basic research methodologies to evaluate organisational operations in meeting internal and external stakeholders' needs.
4. Engage in professional oral and written communication.


The unit explores the role of management in information organisations, with an emphasis on how organisations respond to change. Topics include:

  • Strategic planning
  • Organisational culture
  • Human resource management
  • Leadership theory
  • Team building
  • Communication
  • Innovation
  • Evaluation of service delivery
  • Change management

Approaches to teaching and learning

Multi mode delivery

All core units in the Master of Information Science are offered in a blended delivery mode. Units can be undertaken internally, externally, or a combination of both. You are encouraged to move between the different modes of delivery as you need throughout the semester. Units incorporate a range of learning activities designed to provide a quality learning experience regardless of the learning mode.

Timetabled classes take place on campus and/or online. You may have the opportunity to attend on campus classes virtually. All classes are recorded and recordings are made available on the unit site.

Teaching and learning strategies

The unit's teaching and learning strategies are designed to encourage you to develop both theoretical understanding and practical skills. Lectures, workshops, online learning resources and readings introduce concepts and stimulate your thinking concerning principles, philosophy and theory. Guest lecturers provide context by exploring practical applications and implications. Activities and assessment are designed to foster critical engagement with unit content and opportunities to explore the practical applications of theory.

The unit design is based on the concept of a community of learners. Emphasis is placed on group discussion so you can explore and share key ideas. You are expected to participate in the learning experience by attending, interacting and reflecting on all classes, or by watching recordings of classes and engaging with your peers online.

You are also expected to undertake a wide variety of reading, both recommended readings and independent reading.

The unit site is the hub for learning and the primary tool for information. Social media - including Facebook and Twitter - may also be used as supplementary communication channels.

Each core unit in the Master of Information Science focuses on developing a specific generic capability. In this unit, you will develop skills and knowledge with regard to writing business reports and developing and delivering engaging presentations.

Assessment items

Name #1: Report
DescriptionInterview with an Industry Professional
You will interview an industry professional and write a report and reflection based on the key management issues raised.
Due dateMid-Semester
Internal or externalInternal
Group or individualIndividual
Relates to learning outcomes1, 2, 4
Name #2: Presentation (Oral or Group)
DescriptionIssue Overview
You will identify and explore a contemporary management issue and provide an overview of the issue in the form of a Pecha Kucha style presentation.
Due dateMid-Semester
Internal or externalInternal
Group or individualIndividual
Relates to learning outcomesAll
Name #3: Report
You will provide evidence based overview of a contemporary management issue and propose a solution for the issue. The assignment is contextualised in a real or fictitious organisation, allowing you to take a practical focus informed by theory.
Due dateEnd of Semester
Internal or externalInternal
Group or individualGroup
Relates to learning outcomesAll

Academic integrity

QUT is committed to maintaining high academic standards to protect the value of its qualifications. To assist you in assuring the academic integrity of your assessment you are encouraged to make use of the support materials and services available to help you consider and check your assessment items. Important information about the university's approach to academic integrity of assessment is on your unit Blackboard site.

A breach of academic integrity is regarded as Student Misconduct and can lead to the imposition of penalties.

Resource materials

You will need access to a reliable internet connection.

In order to attend classes online, you will also need a headset.

There are no extraordinary charges or costs associated with the requirements for this unit.

There is no prescribed textbook. Readings will be available online through QUT Library, and information on accessing readings will be posted on the unit's Blackboard site.

Risk assessment statement

There are no unusual health or safety risks associated with this unit. You will be made aware of evacuation procedures and assembly areas in the first few lectures. In the event of a fire alarm sounding, or on a lecturer's instruction, you should leave the room and assemble in the designated area which will be indicated to you. You should be conscious of your health and safety at all times whilst on campus or in the field.


Single-unit study

You can apply to study this unit for personal or professional development

Apply now for single-unit study

Cross-institutional study

You can apply to study this unit for credit towards a course at another university

Apply now for cross-institutional study