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Register your interest for future courses.

Process modelling provides a way of graphically describing and analysing the business processes in an organisation, and represents the foundation for essential business process management (BPM) features, such as process understanding, process improvement, process automation or software development processes.

This public three-day course covers the Business Process Model and Notation (BPMN) – the official industry standard for process modelling – through a number of real-life examples and hands-on exercises.

Who should participate

This course addresses the needs of people who want to strengthen and improve their process modelling capabilities. We cover topics relevant for:

  • IT staff involved in process automation initiatives
  • business personnel involved in process modelling and improvement projects
  • executives involved in BPM and strategic development projects.



QUT Gardens Point
2 George Street
Qld 4001


This course runs over three days: Wednesday-Friday, 9am-5pm.

Registrations are now closed for 2017.

Further courses are planned for 2018. Dates to be confirmed.


Registration fees to be confirmed. Below are 2017 fees for an indication.

Registration typeCost
Standard registration $2,310 (GST included)
QUT staff and students (25% discount) $1,732.50 (GST included)
QUT alumni (15% discount) $1,963.50 (GST included)
Group registration (5 or more) 5% discount per person (on top of any other discounts you're eligible for)

Fees include:

  • course materials
  • catering.


For more information about course content or assessment, contact Moe Wynn.

For all registration or payments queries, contact Continuing Professional Education.

Register your interest for future courses.

This course covers the Business Process Model and Notation (BPMN). It is the official industry standard for process modelling, and widely endorsed by vendors worldwide. BPMN provides a large variety of options for process modelling, including the ability to document complex interactions between organisations.

The course introduces, in a step-by-step way, all relevant concepts of BPMN. It also provides an introduction to important modelling conventions and suggests recommendations for effective modelling practice. The course contextualises process modelling as part of a structured approach to business process lifecycle management. It illustrates how to systematically identify and classify business processes in a process architecture and how to prioritise their management with a process portfolio. It also exposes a range of discovery methods such as workshops and interviews, to collect relevant information for creating such process models.

The course includes frequent practical modelling exercises so you can continually apply what you have learnt.


Day 1

  • Introduction to BPM
  • Process identification (value chains, process architecture, process portfolio)
  • Introduction to process modelling
  • Basic control-flow modelling (tasks, events, gateways)

Day 2

  • Modelling artifacts and resources
  • Activity markers (sub-process, multi-instance, loop, ad-hoc) and repetition
  • Basic event handling (timer, message, event-based gateway)
  • Exception handling (interruptions, terminate, error, compensate, cancel, transactions)

Day 3

  • Modelling conventions and guidelines
  • Process discovery methods
  • Comprehensive modelling exercise
  • Introduction to process choreographies


All completing participants receive a certificate of successful completion.

Register your interest

Register your interest for future courses.

Register your interest

Email Continuing Professional Education to register your interest for future courses, and we'll contact you when dates are confirmed and registrations open.


When you register for the course, you will create an account with us. You will be able to access your account, including your invoice, using your email address and password.

You'll need to pay your fees online by credit or debit card.

FEE-HELP and HECS-HELP are not available for Continuing Professional Education courses.

QUT staff, student and alumni discounts

To receive the 25% discount for QUT staff or students, or the 15% discount for QUT Alumni, email Continuing Professional Education before you register to request a VIP discount code. QUT staff and students must use their QUT email account.


To cancel your registration, you must apply in writing to the course manager at Continuing Professional Education.

If you cancel at least 10 business days before the course commences, you will receive a partial refund, i.e. the full fee minus a non-refundable $100 administration fee.

No registration refunds will be made within 10 business days of the course starting.

We reserve the right to cancel the course under certain circumstances, such as low registration numbers. If this happens, we will advise you as soon as possible, and give you a full refund. We are not responsible for any expenses you may have incurred if the course is cancelled.