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Process modelling provides a way of graphically describing and analysing the business processes in an organisation, and represents the foundation for essential business process management (BPM) features, such as process understanding, process improvement, process automation or software development processes.
This public 3-day course covers the Business Process Model and Notation (BPMN) - the official industry standard for process modelling, through a number of real-life examples and hands-on exercises. This course is part of our training series on BPM.
This course addresses the needs of people who want to strengthen and improve their process modelling capabilities. We cover topics relevant for:
QUT Gardens Point 2 George Street Brisbane Qld 4001
This course runs over three days: Wednesday-Friday, 9am-5pm.
This course is part of our BPM training series. Other courses we offer are:
We also offer open online courses:
For more information about course content or assessment, contact Marcello La Rosa.
For all registration or payments queries, contact Continuing Professional Education.
This course covers the Business Process Model and Notation (BPMN). It is the official industry standard for process modelling, and widely endorsed by vendors worldwide. BPMN provides a large variety of options for process modelling, including the ability to document complex interactions between organisations.
The course introduces, in a step-by-step way, all relevant concepts of BPMN. It also provides an introduction to important modelling conventions and suggests recommendations for effective modelling practice. The course contextualises process modelling as part of a structured approach to business process lifecycle management. It illustrates how to systematically identify and classify business processes in a process architecture and how to prioritise their management with a process portfolio. It also exposes a range of discovery methods such as workshops and interviews, to collect relevant information for creating such process models.
The course includes frequent practical modelling exercises so you can continually apply what you have learnt.
All completing participants receive a certificate of successful completion.
Registration closes two weeks before each course start date, unless sold out.
When you register for the course, you will create an account with us. You will be able to access your account, including your invoice, using your email address and password.
You'll need to pay your fees online by credit or debit card.
FEE-HELP and HECS-HELP are not available for Continuing Professional Education courses.
To receive the 25% discount for QUT staff or students, or the 15% discount for QUT Alumni, email Continuing Professional Education before you register to request a VIP discount code. QUT staff and students must use their QUT email account.
To cancel your registration, you must apply in writing to the course manager at Continuing Professional Education.
If you cancel at least 10 business days before the course commences, you will receive a partial refund, i.e. the full fee minus a non-refundable $100 administration fee.
No registration refunds will be made within 10 business days of the course starting.
We reserve the right to cancel the course under certain circumstances, such as low registration numbers. If this happens, we will advise you as soon as possible, and give you a full refund. We are not responsible for any expenses you may have incurred if the course is cancelled.