Overview

Registrations close 2 weeks prior to course start date.

This four-day course covers main process data analysis techniques that are effective for extracting useful insights about your business processes. This course starts with an introduction to the concept of BPM (business process management) and its life cycle with a focus on the process monitoring and controlling phase. The course will then introduce the concept of process data analysis (process mining) and explain in detail the different types of process mining techniques including process discovery, conformance checking, performance analysis, and resource analysis.

Who should participate

This course addresses the needs of individuals who want to strengthen and improve their business process data analysis skills for the purpose of improving their business processes. The course is relevant to business personnel involved in process analysis projects, process improvement projects, and executives involved in BPM and strategic development projects.

Delivery

Where:

QUT Gardens Point
2 George Street
Brisbane
Qld 4001

When:

This course runs over four days from 9am-5pm daily:

  • 26-29 June 2018 - registrations closed
  • 19-22 November 2018

Cost

Registration typeCost
Standard registration $3,520 (GST included)
QUT staff and students (25% discount) $2,640 (GST included)
QUT alumni (15% discount) $2,992 (GST included)
Group registration (5 or more) 5% discount per person (on top of any other discounts you're eligible for)

Fees include:

  • course materials
  • catering

Advanced standing (credit) eligibility

Certification and pathway to QUT award courses

This short course provides a recognised pathway to obtain advanced standing (credit) for an award unit within courses including the:

A QUT Certificate of Attainment is available if you pass the corresponding assessments, consisting of a QUT internal exam and a project-based assessment. This assessment option attracts an additional fee of $1,000 plus GST.

These assessments evaluate your knowledge of the materials covered in the course as well as your ability to apply that knowledge in real-life scenarios. In order to pass the assessments, it is expected you will need to spend additional time beyond the short course contact hours to review the materials taught and integrate them into real-life settings.

If you receive a certificate of attainment, enrol and are accepted in an award course, you will be granted advanced standing for the equivalent award unit.

After you successfully complete this short course, you will have 3-years in which to gain advanced standing.

For full details on our courses, including entry requirements, browse our study offerings.

Contact

For more information about course content or Certificate of Attainment, contact Associate Professor Moe Wynn or Dr Suriadi.

For all registration or payments queries, contact Continuing Professional Education.


Registrations close 2 weeks prior to course start date.

Content at a glance

Day 1

  • Introduction to BPM and BPM lifecycle
  • Process mining overview
  • Event log preparation
  • Introduction to process data analysis tools

Day 2

  • Process discovery
  • Conformance checking
  • Hands-on practice

Day 3

  • Resource analysis
  • Performance analysis
  • Hands-on practice

Day 4

  • Process mining methodology
  • Quality of process data
  • Case study

Course outcomes

You'll receive a QUT Certificate of Attendance documenting your participation in the course.

Registration info

Registrations close 2 weeks prior to course start date.

Payment

You'll need to pay your fees online by credit or debit card.

FEE-HELP and HECS-HELP are not available for Continuing Professional Education courses.

QUT staff, student and alumni discounts

To receive the 25% discount for QUT staff or students, or the 15% discount for QUT Alumni, email Continuing Professional Education before you register to request a VIP discount code. QUT staff and students must use their QUT email account.

Cancellation

To cancel your registration, you must apply in writing to the course manager at Continuing Professional Education.

If you cancel at least 10 business days before the course commences, you will receive a partial refund of the full fee minus a non-refundable $100 administration fee.

No registration refunds will be made after this time.

We reserve the right to cancel the course under certain circumstances, such as low registration numbers. If this happens, we will advise you as soon as possible, and give you a full refund. We are not responsible for any expenses you may have incurred if the course is cancelled.