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After introducing the main concepts of business process management, this course presents a structured approach to business process lifecycle management, with a focus on the two key phases of process analysis and redesign.
For each of these phases, the course illustrates the underlying techniques and associated state-of-the-art methods, and demonstrates their application on real-life processes.
Practical exercises and a final case study help you put in practice the content learned throughout the course.
Anyone wanting to improve their organisation's business processes. There are no prerequisites, but a basic understanding of process modelling would be helpful.
QUT Gardens Point 2 George Street Brisbane Qld 4001
This course runs over three days: Wednesday-Friday, 9am-5pm.
This course is part of our BPM training series. Other courses we offer are:
We also offer open online courses:
For more information about course content or assessment, contact Marcello La Rosa.
For all registration or payments queries, contact Continuing Professional Education.
As one of our training courses on business process management (BPM), this two-day course focuses on business process analysis and redesign. It is the perfect complement to our course on Business process modelling with BPMN.
It provides a set of tools and a structured methodology for managing a process across the BPM lifecycle and covers a range of topics, from the identification and design of a process to its ongoing improvement, execution, and control.
At the end of the course you will be able to:
All completing participants receive a certificate of successful completion.
Registration closes two weeks before each course start date, unless sold out.
When you register for the course, you will create an account with us. You will be able to access your account, including your invoice, using your email address and password.
You'll need to pay your fees online by credit or debit card.
FEE-HELP and HECS-HELP are not available for Continuing Professional Education courses.
To receive the 25% discount for QUT staff or students, or the 15% discount for QUT Alumni, email Continuing Professional Education before you register to request a VIP discount code. QUT staff and students must use their QUT email account.
To cancel your registration, you must apply in writing to the course manager at Continuing Professional Education.
If you cancel at least 10 business days before the course commences, you will receive a partial refund of the full fee minus a non-refundable $100 administration fee.
No registration refunds will be made after this time.
We reserve the right to cancel the course under certain circumstances, such as low registration numbers. If this happens, we will advise you as soon as possible, and give you a full refund. We are not responsible for any expenses you may have incurred if the course is cancelled.