School of Information Systems

We want to change the world by connecting processes, information, services and people. We aim to set the template for the future of this field through excellent teaching, research and services for industry.

Our research

We're dedicated to understanding and guiding the impact of IT-enabled business processes, services and information on the world we live in. We provide research expertise in business process management, information and service science disciplines.

We're regarded as one of the leading academic institutions in the world based on our business process management research credibility. Our expertise has influenced the design of our Master of Business Process Management, reflecting the needs of industries in this space.

Our research involves partners in government and industries to solve current problems and improve process efficiency. This includes the European Defence Agency where our academics developed a business process management software system to improve processing time and costs.

Research excellence

Academics from our school frequently publish in renowned journals including Decision Support Systems and Information Systems.

Successful students

Our students have gone on to be awarded Best Australian PhD Thesis in Information Systems by the Australian Council of Professors and Heads of Information Systems.

Our courses

Business Process Management

We're one of only a handful of universities in the world that offers a dedicated masters course in Business Process Management (BPM). The key distinguishing factors of our BPM education are:

  • a solid curriculum through staff contribution
  • established and popularised research findings
  • industry developments from our research and industry connections.
Master of Business Process Management

Data Analytics

"There is a large and growing demand in industry for skilled data analytic professionals. Organisations need to unlock the value of data to make better decisions to be more effective and efficient. We are excited to offer our new data analytics courses to provide our graduates with state-of-the-art knowledge and skills to keep them at cutting edge of this rapidly evolving field."

Dr Helen Thompson - Senior Lecturer in Statistics

Master of Data Analytics

Information Systems

“I’m inherently a visual person and have always enjoyed applying creativity to problem-solving. QUT provided the perfect double degree for my interests and occupational market. In my job, it’s my responsibility to design new features for our video editing app, while creating and maintaining our design system. This role uses the perfect blend of creativity and logical thinking.”

Kelvin O'Shea

Bachelor of Information Technology (Information Systems)

Our partners

The core of our industry engagement is through our research and research training activities and our undergraduate and postgraduate teaching programs.

We partner with businesses and organisations from start-ups to multi-nationals and our scope of application is inclusive, including business process management solutions and innovative service delivery models.

Ask us about becoming a partner

Industry and community

  • Australian Library and Information Association
  • Asian Office of Aerospace Research and Development
  • Bank of Queensland
  • Brisbane Airport Corporation
  • Cooperative Research Centre Optimising Resource Extraction
  • Emergency Medicine Foundation
  • Ernst & Young
  • SAP
  • Scrunch
  • Smart Services CRC
  • Step Up STEM Learning and Teaching
  • Suncorp
  • Wardy IT Solutions


  • Department of Human Services
  • Queensland Ambulance Service
  • Queensland Government
  • Motor Accident Insurance Commission
  • Retrieval Services Queensland
  • State Library of Queensland

Our people

Our school brings together a diverse team of experts who deliver world-class education and achieve breakthroughs in research.

Explore our staff profiles to discover the amazing work our researchers are contributing to.

Contact us

Find us at
Level 6 and 7, Y Block
Gardens Point