Whitepaper

COVID-19: A salutary experience of VUCA

By Associate Professor John Bensley

After 6 months, with second phase outbreaks occurring around the world, and ‘no end in sight’, it is timely to reflect on some aspects of the current pandemic from a systems and complexity perspective

In this QUTeX INSIGHTS whitepaper, Associate Professor John Bensley explores the impact of the pandemic on:

  • the economy
  • the environment
  • supply chains; and
  • global connectedness

Through his expertise in systems thinking, the management of innovation and analytical psychology, Professor Bensley reflects on the complexity related challenges presented by COVID-19, that draw attention to a range of issues including:

  • boundaries
  • interconnectedness
  • emergence; and
  • unintended consequences

“Experiences like COVID-19 can inform our awareness of complexity and highlight the imperative of learning to live with rather than control complexity.”

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