Overview
This one-day course will provide a set of contemporary, research-informed tools for leaders who want to create more influence with their manager, stakeholders, customers, colleagues, and team members.
Evolve with QUTeX
This is a new program that introduces you to the concept and application of influencing, thinking systemically about influence and negotiation, and the surprising psychology of negotiation—when to push and when to roll with resistance. The most difficult negotiations involve conflict, so we will help you to not only identify your preferred conflict resolution style, but also become more strategic about when and where to use it. How to know which approach to conflict resolution to use when, and why people often get it wrong. The program also explores how to respond skillfully to different approaches to conflict taken by others.
Who should participate?
This course is targeted at team leaders and middle managers with an interest in developing their ability to negotiate and influence a successful outcome. The program provides practical tools for application, based on sound research and contemporary thinking. Two diagnostics are covered in the registration fee.
Your expert facilitator Dr Tim Baker & Rachel Collis
Dr Tim Baker
Dr Baker is a successful author, international consultant, and thought leader. Tim has worked with some of the largest multinationals and public sector agencies globally. In 2013, Tim was voted one of the 50 Most Talented Global Training & Development Leaders by the World HRD Congress. In 2018, he was a Finalist in the Learning Professional of the Year for the Asia Pacific Institute of Learning Professionals Awards. Tim has been recently listed in the Top 10 Change Management Consulting Service Companies in APAC 2020 (HR Tech Outlook). He is a longstanding Member of QUT Council
Rachel Collis
Rachel is an experienced executive and leadership coach. She taught negotiation skills on the EMBA program at QUT Graduate School of Business for over a decade. She has also coached many leaders through thousands of negotiations. Rachel draws on both her background as a psychotherapist and psychiatrist and her extensive experience as an executive coach to provide effective strategies based on an understanding of human psychology.
Core concepts
Influencing capabilities
- Complete the diagnostic online which identifies one’s preferred influencing strategy. This report is accessible to participants prior to the workshop.
- Debrief on the report in the program
- Using influencing skills wisely in negotiations
- Thinking systemically about influence
- The surprising psychology of influence - when to push and when to roll with resistance
Conflict & negotiation styles
- Complete the diagnostic which identifies one’s preferred conflict and negotiation style.
- Debrief on the results
- How to know which approach to use when, and why people often get this wrong
- Using each approach to conflict effectively
- Responding effectively to different approaches to conflict
- Break-out sessions - skills practice
Details
Where and when
QUT Executive Education Centre
Level 4, B Block, QUT Gardens Point
2 George St
Brisbane QLD 4001
More dates to be confirmed
Certification
At the end of the course, you'll receive a Certificate of Attendance documenting your participation in the course
Cost
| Registration type | Cost |
|---|---|
| Early Bird registration (closes 4 weeks prior to course) | $790 (GST included) |
| Standard registration (closes 2 days prior to course) | $880 (GST included) |
| QUT Alumni / Staff registration | $660 (GST included) |
| Group registration (4 or more) | $790 (GST included) per person |
Fees include: course materials, morning tea, lunch and afternoon tea.
More details
Customised and contextualised for your organisation
QUTeX can work closely with your organisation to develop and deliver learning solutions to help build capability and achieve your specific business objectives.
Join a growing community of leading Australian organisations creating results-driven learning solutions with QUTeX, in industries including government, financial and professional services, health and community, construction and mining, retail, education, agribusiness and more.Get started today.
QUTeX Professional Advantage Package
This exclusive package enables you to immerse yourself and your team in fresh ideas and ground-breaking business thinking through QUT’s real world learning. Through Professional Advantage, you’ll gain access to constantly evolving course content in the QUTeX Professional Program and Enterprise Leadership Program (ELP), equipping your team with the skills to grow as leaders, manage complex challenges and adapt to change. You’ll benefit from a generous discount off the standard program rate (up to 28%) and get access to exclusive package inclusions. Click here to find out more today!