Using Human-Centred Design for Social Innovation and Social Impact

This practical learning experience will introduce you to the Human-centred design (HCD) process and principles that are being used around the world.
QUT EX course facilitator

Your expert facilitator Dr Ruth Knight

Dr Ruth Knight is a researcher and lecturer in nonprofit management and social enterprise at QUT’s Australian Centre for Philanthropy and Nonprofit Studies. Ruth has extensive experience in nonprofit leadership roles internationally and gained her PhD researching workplace culture, change readiness and organisational sustainability. Her special interests are nonprofit innovation, measuring social outcomes, developing high performing leaders and teams. Ruth is on a mission to advance quality research and practice in the sector to enable organisations to create effective strategies to improve their impact