Transformation and Complex Change Program

Develop new leadership capabilities to drive transformation

Your expert facilitators Professor Byron Keating & Dr Shari Read

Professor Byron Keating

Byron Keating is a Professor of Services Marketing in the QUT Business School. Prior to entering academia, he spent more than 20 years in a range of middle and senior management roles in marketing. Byron’s research and teaching adopts an open-systems perspective to explore the role that emerging technologies play in supporting the design, delivery and transformation of complex services.

Click here for more information about Professor Byron Keating

Dr Shari Read

Shari is an award-winning educator with a focus on teaching skills for the ‘Information Age.’ As a clinically trained psychologist, Shari emphasizes human-centred approaches to leadership and management. Her research and teaching in the area of transformation and change management emphasizes the capabilities required to lead effectively through uncertainty and complexity.

Click here for more information about Dr Shari Read

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