Mediation is a structured negotiation process used across so many different professions and industries. Mediators use specialised communication and negotiation skills to resolve conflict in a variety of contexts such as in legal, government, consumer, workplace and education settings.
Evolve with QUTeX
Professionals who attend QUTeX’s Professional Development courses will develop their expertise to become better suited to today’s demand for diverse capabilities. The Professional Mediation Program introduces you to the techniques and skills needed to conduct successful mediations with a course option to continue your learning with a hands-on mediation assessment that gives you the practical skills necessary to apply for national mediator accreditation.
Who should participate?
The Professional Mediation Program has been designed for professionals wanting the skills to conduct both formal mediations and informal conflict resolution. Both courses are for:
- lawyers and other professionals seeking to mediate for courts, tribunals, government departments and in private practices
- managers and professionals in human resources assisting staff in workplace conflict
- educators assisting staff and students in conflict
- professionals working in industry disputes