Overview
Possessing strong emotional awareness and a clear understanding of inter-personal and inter-group dynamics dramatically increases the likelihood of personal and organisational success. Leaders who successfully foster positive personal and professional relationships are self-aware, have a suite of communication techniques and build a culture of trust and cooperation.

Evolve with QUTeX
Use emotional intelligence to increase productivity and position yourself and your organisation to succeed in today's rapidly evolving world. Learn strategies to improve emotional intelligence in the workplace and develop a plan to continue this development with QUTeX's expert facilitator. With Developing Emotional Intelligence, you will discover how to build positive working relationships for yourself and your organisation.
Who should participate?
This workshop is for business leaders, managers, relationship managers, talent management and leadership development professionals looking for strategies to raise productivity, boost team morale and foster positive working relationships.

Your expert facilitator Dr Lorraine Stokes
Areas of Expertise
- 16 years experience providing organisational psychology consulting services to Queensland government departments
- Over 700 hours of professional coaching experience (with front line supervisors, middle and senior managers)
- Providing professional support to managers to assess and resolve HR matters (e.g. managing performance, interpersonal conflict, etc)
- Individual counselling for work-related issues
- Managing psychological injuries in the workplace
- Individual coaching for personal and professional development
- Restorative conflict resolution processes
- Team assessments and facilitation
- Organisational evaluation and review (e.g. stress, culture, communication)
Core concepts
Develop your emotional intelligence further by expanding your knowledge of;
- Inter-personal and inter-group dynamics;
- EI practices and behaviours and recognising which characterise your current relational leadership style;
- Essential, contemporary EI practices for collaborative and productive working relationships;
- Positive responses to differing dynamics in high-pressure situations; and
- Strategies for continuous relational skills development, both personal and company-wide
Details
Where and when
QUT Executive Education Centre
B Block, QUT Gardens Point
2 George St, Brisbane QLD 4000
Tuesday 27th September May 2022 (9am - 4:00pm)
Certification
You will receive a certificate of attendance documenting your participation in the course.
Cost
Registration type | Cost |
---|---|
Early Bird registration (closes 4 weeks prior to course commencement) | $790 (GST included) |
Standard registration | $880 (GST included) |
Alumni registration | $660 (GST included) |
Group registration (4 or more) | $790 (GST included) per person |
Registration closes 2 business days prior to course commencement
More details
Customised and contextualised for your organisation
QUTeX can work closely with your organisation to develop and deliver learning solutions to help build capability and achieve your specific business objectives.
Join a growing community of leading Australian organisations creating results-driven learning solutions with QUTeX, in industries including government, financial and professional services, health and community, construction and mining, retail, education, agribusiness and more. Get started today.