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Business process ecosystems - definitions, structures and properties

In today’s dynamic business environment, organisations aspire to develop their abilities to rapidly adopt ever-evolving change.Some strategies to achieve this daunting task are:designing and developing agile business processesimplementing systems that are robustdeveloping staff with process-thinking and process-centric culture.However, experience and empirical data tell us that these strategies can only be successful if designed rightly for the context in which the organisation exists.Our view is based on complexity theory, and therefore we call these contexts under which a BPM initiative is …

Study level
Master of Philosophy, Honours, Vacation research experience scheme
Faculty
Science and Engineering Faculty
School
School of Information Systems
Research centre(s)

Organisation-wide process mining

Organisations continuously look for opportunities to improve or optimise their business processes.Process mining aids organisations to derive insights from event data stored in event logs, using advanced techniques that:discover process modelsverify conformance with rules and regulationsshow the performance of processes.As process improvement projects are involved and expensive, typically organisations select a few processes to optimise, using process identification.Ironically, process identification is a manual task, where KPIs are chosen. Based on these KPIs, a process is selected for improvement.In this project, …

Study level
PhD, Master of Philosophy, Honours, Vacation research experience scheme
Faculty
Science and Engineering Faculty
School
School of Information Systems
Research centre(s)
Centre for Data Science

Robotic Process Automation

Recently, there has been a strong interest in industry in a specific area of automation Robotic Process Automation (RPA). This term includes:robotics - software agents acting as human beings in system interactionsprocess automation - either workflow management systems or systems that are process-aware.RPA is a relatively new technology comprising of software agents called `bots'. These bots mimic the manual path taken by humans through a range of computer applications when performing certain tasks in a business process. The tasks that …

Study level
PhD, Master of Philosophy, Honours, Vacation research experience scheme
Faculty
Science and Engineering Faculty
School
School of Information Systems
Research centre(s)
Centre for Data Science

Privacy-preserving process analytics

Modern organisations consider data to be their lifeblood. While the importance of data science and the potential benefits of data analytics are widely acknowledged, many people have grave concerns about irresponsible use of their data.Negative publicity surrounding large collections of personal data (including location, videos, pictures and emails) by corporations such as Google and Facebook and subsequent breaches have resulted in people losing trust in, and becoming more suspicious about, how their personal data is being used.Process mining is a …

Study level
PhD, Master of Philosophy, Honours, Vacation research experience scheme
Faculty
Science and Engineering Faculty
School
School of Information Systems
Research centre(s)
Centre for Data Science

Benefitting from effective BPM governance

Governance is an established success factor for Business Process Management (BPM) initiatives. However, the following are not very well understood:what exactly contributes to effective BPM governancediverse governance models to suit different organisational, process and BPM project contextsthe impact of BPM governance.This study aims to address this gap.

Study level
PhD, Master of Philosophy, Honours, Vacation research experience scheme
Faculty
Science and Engineering Faculty
School
School of Information Systems
Research centre(s)

Integration of organisational process and systems architectures in preparation for innovations

'Innovation' has become an omnipresent buzz word and a phenomena that many companies are trying to embrace or at least ready themselves for. While the very notion of innovation is rapidly evolving, one on-going challenge is how to fit digital and process innovations into an already live and operational organisational ecosystem. The challenges aggravate with the diversity of new emerging technology trends such as IoT, Blockchain and RPA.While new processes and new technologies are constantly been considered as organisations move …

Study level
PhD, Master of Philosophy, Honours, Vacation research experience scheme
Faculty
Science and Engineering Faculty
School
School of Information Systems
Research centre(s)

Stochastic process mining

Process mining aims to derive information from historical behaviour of processes in organisations through event logs. Business analysts use process mining software to visualise logs and derive information and insights for managers. Ultimately, this information is used to improve processes, which can optimise costs, time and/or the environment. Process mining is an exciting field with lots of opportunity for research and with many successful commercial solutions being offered.Business process models describe what can happen in a process. That is, the …

Study level
PhD, Master of Philosophy, Honours, Vacation research experience scheme
Faculty
Science and Engineering Faculty
School
School of Information Systems
Research centre(s)
Centre for Data Science

Promoter penalties in Australia: an effective deterrent?

Research has shown that many participants in tax exploitation schemes are given advice to invest by financial advisors and tax professionals. Traditionally, it has been the participants in tax exploitation schemes who bear the risks associated with the investment and who are subjected to significant financial penalties when the schemes are proven ineffective. The designers and promoters of the schemes (financial advisors and tax professionals) have not been subject to penalties, except in unusual circumstances.Research activitiesThis project will examine the …

Study level
Master of Philosophy
Faculty
QUT Business School
School
School of Accountancy
Research centre(s)

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