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Users of business intelligence systems

Users are pivotal to the impacts generated from systems. Based on their level of capability and motivation, different outcomes can result.However, users of systems are just one part of the organization that can influence how systems are used. There are characteristics inherent in the organization itself and interactions between users that can result in different types of use.While studies have provided some insights into each of these three aspects in isolation seldom are they investigated together.We argue that a combined …

Study level
PhD, Master of Philosophy, Honours, Vacation research experience scheme
Faculty
Science and Engineering Faculty
School
School of Information Systems
Research centre(s)

Business intelligence use

Traditionally, systems have been designed to support data entry functionalities. However, these data entry functionalities are increasingly being automated with greater emphasis placed on how to make informed decisions on the insights provided by these systems.This resulted in the emergence of business intelligence systems.Yet, these systems are becoming more sophisticated. They've gone from providing insights that were questioned by others to providing actionable guidance that's being largely unquestioned.Thus, more is needed to understand how these systems should be best leveraged. …

Study level
PhD, Master of Philosophy, Honours, Vacation research experience scheme
Faculty
Science and Engineering Faculty
School
School of Information Systems
Research centre(s)

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