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Strategically aligned co-creation for the public sector

The public sector faces specific problems like accountability, under-utilisation of assets, equitable provisioning, costs, risk adverse, operational inefficiency and a need to reform.Co-creation mediated by digital communities can alleviate these problems when strategically aligned via a better understanding of required capabilities.This research will investigate what constitutes as strategic alignment of co-creation to public sector organisations, by identifying the set of capability areas which are essential for the operational achievement and measurement of the strategic alignment of co-creation mediated by digital …

Study level
PhD, Master of Philosophy, Honours
Faculty
Science and Engineering Faculty
Lead unit
School of Information Systems

How can online communities improve children’s hospital experiences by reducing anxiety and isolation?

This VRES project will explore how Juiced TV can employ an online community to foster a sense of community in hospital patients and their families throughout regional hospitals in Queensland.

Study level
Vacation research experience scheme
Faculty
Science and Engineering Faculty
Lead unit
School of Information Systems

Social media / online communities and healthcare

How do online communities provide peer support for those with chronic illness, health conditions, or undergoing recovery from substance abuse?Platforms that connect networks together unleashing latent capacity are becoming commonplace. Examples of these include the personal transportation sector with Uber and the accomodation sector with AirBnB. These sectors are being reshaped by online communities providing peer-to-peer services and co-creating value.This research will investigate the role of online communities in providing peer-to-peer services in the healthcare context. …

Study level
PhD, Master of Philosophy, Honours
Faculty
Science and Engineering Faculty
Lead unit
School of Information Systems

How do online communities increase the resilience of older people?

Decision making by older people is complex with many options and sources of information which can be overwhelming, intimidating and very confusing. With an ageing Queensland population, enabling older people with technologies to enhance their resilience and decision-making capabilities is vital.Online communities provide older people with opportunities for information sharing and learning, for companionship and social support, for assisting with decision making, and for reducing isolation. This project will investigate the role of online communities in empowering older people to …

Study level
PhD, Master of Philosophy, Honours
Faculty
Science and Engineering Faculty
Lead unit
School of Information Systems

Design features for online communities

What design features are best suited to support peer to peer interactions within online communities?What types of interactions are desirable for specific contexts, and how can support for these interactions be realised through design?What do extant theories tell us about user behaviour and about the design of online communities?What are the commonly occurring problems, and which general reusable solutions or patterns can be developed to optimise online community design?This research will investigate and optimise design approaches to building online communities …

Study level
PhD, Master of Philosophy, Honours
Faculty
Science and Engineering Faculty
Lead unit
School of Information Systems

Strategic alignment of online value co-creation: case study for the public sector

The public sector faces specific problems such as:accountabilityunder-utilization of assetsequitable provisioningrisk aversionoperational inefficiencythe need to reform.Co-creation mediated by digital communities can provide great opportunities when strategically aligned via a better understanding of the required capabilities. This research will investigate what constitutes as strategic alignment for co-creation in the context of public sector organizations, by identifying the set of capability areas which are essential for the operational achievement and measurement of the strategic alignment of co-creation mediated by digital communities. Existing …

Study level
PhD, Master of Philosophy, Honours
Faculty
Science and Engineering Faculty
Lead unit
School of Information Systems

Affordances and design guidelines for effective social network platforms

Social network platforms support creation and exchange of user-generated content.However, among several different types of social networks that have been launched since more than a decade ago, some continue to exist and have had growth in users and the amount of information exchanged, while many others did not witness a significant growth.If we are going to design an effective social network platform (a platform that meets user's expectation), what are the affordances and design features of the platform that make …

Study level
PhD, Master of Philosophy, Honours, Vacation research experience scheme
Faculty
Science and Engineering Faculty
Lead unit
School of Information Systems

Strategically aligned online value co-creation for social impact

Social enterprises are businesses that trade to intentionally tackle social problems, improve communities, provide people access to employment and training, or help the environment. The social enterprise sector faces specific problems like keeping a balance between financial performance and social mission, measuring and scaling their impact, attracting sources of investments and managing human resources. Co-creation mediated by digital communities can alleviate these problems when strategically aligned via a better understanding of required capabilities.This research will investigate what constitutes as strategic …

Study level
PhD, Master of Philosophy, Honours, Vacation research experience scheme
Faculty
Science and Engineering Faculty
Lead unit
School of Information Systems

Understanding sector connections of disability carers in online communities

While there has been much focus on improving the capability and capacity of carers, there has been little understanding of how service providers can use online social networks to improve service delivery to meet evolving needs of carers. By understanding the current support structures, information flows, and, most importantly, benefits of peer networks for informal carers, service providers can determine both what services must be delivered and how.A better knowledge of such networks can not only assist in service design, …

Study level
PhD, Master of Philosophy, Honours, Vacation research experience scheme
Faculty
Science and Engineering Faculty
Lead unit
School of Information Systems

Social media in workplace conflict in Australia and South Africa

The intersection of social media activity and employment is has become an area of significant contention. Employee posting of material that could be seen to be critical of the employer or content that the employer considers inappropriate has led to terminations.Immediate examples are the Israel Folau matter where his contract with Rugby Australian was terminated because he posted a homophobic message, and the High Court recent decision in Comcare v Banerji [2019] HCA 23.While the Folau mater is also coloured …

Study level
Vacation research experience scheme
Faculty
Faculty of Law
Lead unit
School of Law

Social media, online communities and healthcare

How do online communities provide peer support for those with chronic illness, health conditions, or undergoing recovery from substance abuse? Platforms that connect networks together unleashing latent capacity are becoming commonplace. Examples of these include the personal transportation sector with Uber and the accommodation sector with AirBnB. These sectors are being reshaped by online communities providing peer-to-peer services and co-creating value. This research will investigate the role of online communities in providing peer-to-peer services in the healthcare context.

Study level
PhD, Master of Philosophy, Honours, Vacation research experience scheme
Faculty
Science and Engineering Faculty
Lead unit
School of Information Systems

Tourism destinations in the digital and social media age

Consumers have more information available to them than ever before. Through the internet and other self-service technology facilities we are able to gather information at the touch of a finger. However, can we have too much information?The purpose of this research would be to look at consumer engagement with a tourist destination. What impact does the amount of information collected via your own means have on your satisfaction with your stay? Do more thorough information searches mean a better experience? …

Study level
PhD
Faculty
QUT Business School
Lead unit
School of Advertising, Marketing and Public Relations

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