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Process data analytics: quality-informed and responsible process mining

Modern organisations consider data to be the lifeblood of their organisations. Technological advances in the fields of Business Intelligence (BI) and Data Science empower organisations to become ‘data-driven’ by applying new techniques to analyse and visualise large amounts of data. The potential benefits include a better understanding of business performance and more-informed decision making for business growth.A key road block to this vision is the lack of transparency surrounding the quality of data. Significant data quality issues persist and hinder …

Study level
PhD, Master of Philosophy, Honours, Vacation research experience scheme
Faculty
Science and Engineering Faculty
Lead unit
School of Information Systems

Responsible Analytics of Process Data

Technological advances in the field of data science empowers organisations to become ‘data-driven’ by applying new techniques to analyse large amounts of data. The potential benefits include a better understanding of business performance and more-informed decision making for business growth. However, a key roadblock to this vision is the lack of transparency surrounding the quality of data.Process mining is a specialised form of data-driven process analytics where process data, collated from the different IT systems typically available in organisations, is …

Study level
PhD, Master of Philosophy, Honours, Vacation research experience scheme
Faculty
Science and Engineering Faculty
Lead unit
School of Information Systems

Robotic Process Automation: Research Opportunities

Recently, there has been a strong interest in industry in a specific area of automation Robotic Process Automation (RPA). This term can include robotics, software agents acting as human beings in system interactions, and process automation, workflow management systems or systems that are process-aware.RPA is a relatively new technology comprising of software agents called `bots' that mimic the manual path taken by a human through a range of computer applications when performing certain tasks in a business process. The tasks …

Study level
PhD, Master of Philosophy, Honours, Vacation research experience scheme
Faculty
Science and Engineering Faculty
Lead unit
School of Information Systems

Tourism destinations in the digital and social media age

Consumers have more information available to them than ever before. Through the internet and other self-service technology facilities we are able to gather information at the touch of a finger. However, can we have too much information?The purpose of this research would be to look at consumer engagement with a tourist destination. What impact does the amount of information collected via your own means have on your satisfaction with your stay? Do more thorough information searches mean a better experience? …

Study level
PhD
Faculty
QUT Business School
Lead unit
School of Advertising, Marketing and Public Relations

Technology and tourism

Consumers have more information available to them than ever before. Through the internet and other self-service technology facilities we are able to gather information at the touch of a finger. However, can we have too much information?This research aims to identify the impact of online information gathering by tourists heading to a new destination. In particular, this research would look at the effects of potential information synergies or information overload. How do consumers evaluate the quality of this information? How …

Study level
PhD
Faculty
QUT Business School
Lead unit
School of Advertising, Marketing and Public Relations

Profiling the internationalisation processes of digital-born service firms

Advancements in information and communication technologies, such as the internet, have had a profound impact on the way in which international business is conducted, enabling firms to capitalise on the economic opportunities that a digital environment offers. These changes have created a new competitive landscape for international entrepreneurial firms,by allowing businesses to innovate and connect with global supply chains, thus extending reach far beyond the domestic market.Service firms such as Airbnb and Uber are two recent examples that have revolutionised …

Study level
Master of Philosophy
Faculty
QUT Business School
Lead unit
School of Advertising, Marketing and Public Relations

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