Study level


Master of Philosophy


Vacation research experience scheme


Science and Engineering Faculty

School of Information Systems

Topic status

We're looking for students to study this topic.


Dr Rebekah Eden
Lecturer in Enterprise Systems
Division / Faculty
Science and Engineering Faculty


Users are pivotal to the impacts generated from systems. Based on their level of capability and motivation, different outcomes can result.

However, users of systems are just one part of the organization that can influence how systems are used. There are characteristics inherent in the organization itself and interactions between users that can result in different types of use.

While studies have provided some insights into each of these three aspects in isolation seldom are they investigated together.

We argue that a combined approach is necessary as it will highlight the synergy between them.

Research activities

Depending on your study level, you'll be required to undertake a variety of activities, including:

  • undertaking a comprehensive review of information systems literature to understand:
    • user characteristics
    • social capital
    • organizational capital
  • developing a model recognising this multilevel perspective
  • conducting empirical research (e.g., case study, surveys) to further refine the model.


The objective of this research is to provide insights into the different profiles of users, social settings, and organization that exist and how they can be more effectively combined to maximise the outcomes of system use.

Skills and experience

To be considered for this project, the following skills are necessary:

  • high English proficiency
  • capable at analysing and integrating large bodies of text
  • knowledge of organizational information systems (e.g. business intelligence and enterprise systems)
  • prior experience or knowledge on how to conduct case studies or survey research (PhD applicants).



Contact the supervisor for more information.