Innovation in process mining

Overview

Organisations store large amounts of data where every step is logged in information systems and available for analysts to reveal the hidden behaviour and performance of the business process. This can range from requests being handled within a government body, claims by an insurance company or orders from an online store.

Process mining aims to derive information from this recorded historical organisational data. For instance, business analysts use process mining software to visualise logs and derive information and insights for managers.

Ultimately, this information is used to improve processes to, for instance, optimise costs, time and/or the environment. Process mining is an exciting field with lots of opportunity for research and with many successful commercial solutions being offered.

Research activities

In this project, we will be looking at ways to improve the current state of process mining.

Some examples of research activities you can choose are:

• improve existing process mining techniques
• discover new techniques
• apply process mining techniques in innovative new ways with industry partners
• investigate how analysts use process mining techniques and how they can be supported.

You can choose one or more of these activities or come up with your own.

Outcomes

All of the mentioned research activities have the potential to be on the edge of current scientific knowledge. Therefore, we expect to publish the performed research in top conferences and journal articles depending on your level of study.

Skills and experience

Depending on the specific topic chosen, we will expect you to have the following skills and/or experiences:

• basic programming skills to implement prototypes of designed techniques
• basic understanding of process models, event logs, process mining and/or business process management.

Scholarships

You may be able to apply for a research scholarship in our annual scholarship round.

Annual scholarship round

Keywords

• process mining
• data analysis
• conformance checking

Contact

Contact the supervisor for more information.