Governance is an established success factor for Business Process Management (BPM) initiatives. However, the following are not very well understood:
- what exactly contributes to effective BPM governance
- diverse governance models to suit different organisational, process and BPM project contexts
- the impact of BPM governance.
This study aims to address this gap.
Thod study is designed in multiple stages. In the first stage, a comprehensive literature synthesis will be conducted to systematically extract and analyse the current body of knowledge pertaining to BPM governance. This will result in a descriptive and narrative literature review that illustrates the current state of art on BPM governance.
The second phase follows through from the first phase, but focuses more specifically on the extraction and analysis of different BPM governance frameworks. Both literature and multiple case studies will be used here. Frameworks and lenses will be used to develop deeper contextual understandings of the different governance framework (i.e. Framework ‘A’ will suite better when the conditions are ‘X, Y Z’…)
The third phase is primarily focused on studying the implications of different BPM governance models. Empirical cross sectional and longitudinal data from multiple case studies will be used to understand the positive and negative impacts of BPM governance and what causes them.
This work will result in:
- rich insights that can be directly applied in practice
- creating novel knowledge contributions to an area where there have been ongoing challenges.
Skills and experience
As the ideal candidate for this project you should have:
- a sound background in Business Process Management (BPM)
- some background on management and governance in general
- a passion and aptitude for both conceptual and empirical research
- excellent communication skills (both oral and written)
- time management skills
- the ability to work independently and within a team.
This program has multiple scopes that can cater for Hons VRES, Master of Philosophy and PhD applicants. We encourage students interested in any of these options to apply.
Contact the supervisor for more information.