Student centres: HiQ

HiQ is your place to go for student services, technology support and general enquiries.

How we can help

We can help with:

  • general enquiries
  • student administration processes, including applications, enrolment, admission, fees and advanced standing (credit for prior learning)
  • access and referrals to specialist student services
  • technology support and IT help
  • library support, including accessing information and using library materials.

Christmas and New Year hours

HiQ on campus will be closed from Wednesday 25 December 2019.

Phone, email and online chat will be available from 10am-2pm, except for Christmas, Boxing and New Year’s Day.

All services will resume Summer Program hours from Thursday 2 January 2020.

Opening hours and locations

You can access HiQ via phone, email or online chat, or in-person at one of our campuses.

Available for

  • Students
  • Applicants and prospective students
  • Parents of prospective students
  • General public
  • Staff



HiQ is your place to go for student services, support and general enquiries.

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Gardens Point

  • Level 3, V Block

Kelvin Grove

  • Level 2, R Block