You can make an enquiry through our HiQ student service.

Contact us

You can contact us via:

  • online chat
  • email
  • telephone
  • student centres in person.

How we can help

We can help with:

  • general enquiries
  • student administration processes, including applications, enrolment, admission, fees and credit (advanced standing)
  • access and referrals to specialist student services
  • technology support and IT help
  • library support, including accessing information and using library materials.

Opening hours and locations

Access HiQ hours and locations:



Available for

  • General public
  • Staff
  • Students
  • Parents of future students



HiQ is your place to go for student services, support and general enquiries.

Online answers 24/7

Find your answers faster by searching our information and common FAQs.

Chat online

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Gardens Point

  • Level 3, V Block

Kelvin Grove

  • Level 2, R Block