Academic record

An academic record is a list of your courses, units and results to date. You can choose for your official academic record to show all the courses you've studied or just a single course attempt.

An Australian Higher Education Graduation Statement (AHEGS) provides information about your completed qualification, QUT and the Australian higher education system. We can only provide this statement if your award was conferred in December 2012 or later.

How do I access my documents and what are the costs?

Digital

When you graduate you'll receive free ongoing access to your digital official AHEGS through My eQuals. Include a personal email address in your HiQ personal profile and we'll send you an email with instructions and a link to My eQuals once we've issued your documents.

Printed

For a printed version, you can order online through QUTPay at a cost of:

  • $15 for an academic record for studies 1986 to present
  • $30 for an academic record for pre-1986 studies
  • $30 for a reissue or replacement paper AHEGS.

If you have any sanctions on your student account we cannot issue you your official documents.

Delivery charges

Standard postage in Australia is free, but you'll need to pay additional delivery charges for:

  • express postage in Australia: $10
  • overseas postage: $1.50
  • international courier delivery (you'll need to provide a local mailing address and phone number as a post box address won't be accepted): $45.

Available for

  • students
  • alumni.

How long will it take

Standard requests

Standard requests for a printed version take up to five working days.

Express service

If you require urgent processing, an express service is available at an extra charge for most post-1986 records. Express records can be collected from HiQ on campus.

If you lodge your request:

  • before 2pm Monday to Friday (excluding public holidays), we'll process your request within three hours (subject to successful payment processing)
  • after 2pm Monday to Friday (excluding public holidays), we'll produce the record early the next working day.

For some post-1986 records from predecessor institutions, express processing may not be available. If this is the case, we'll contact you.

You can't request the express service when you submit the third party authorisation form.

Request an academic record or AHEGS

Older records from former institutions

Requests for an archived academic record (for some former institutions) may take up to four weeks to complete. We'll email you to let you know how long it will take.

Can someone else collect my academic record for me?

We can only issue digital official documents to you, not a third party.

If you've ordered a printed academic record but can't collect it in person, you can authorise someone else to pick it up for you. We call this 'third-party authorisation'.

You need to submit a written authorisation at least three hours before collection.

You can provide your authorisation by:

  • QUT email
  • third party authorisation (no express option)
  • power of attorney.

We can't accept authorisation by phone or from a non-QUT email address.

QUT email

You need to send the email from your official QUT email address. Send an email to askqut@qut.edu.au with the subject 'Authorising third party collection'. We need to receive the email at least three hours before the pick-up time.

This email needs to confirm that you authorise QUT to release your document to this person. It needs to include the full legal name and date of birth of the person you are authorising to collect your document.

The person collecting needs to show either their:

  • passport
  • Australian drivers licence
  • Australian proof of age card.

Third party authorisation form

You need to submit a Third Party Authorisation (TPA form) which confirms the full legal name and date of birth of the person who is collecting on your behalf. Third party authority can take up to three days to process. You can't request the express processing service when you submit the third party authorisation form.

When the person comes to collect the document they need to show either their:

  • passport
  • Australian drivers licence
  • Australian proof of age card.

Power of attorney

The person collecting your document needs to show an original or legally certified copy of the complete power of attorney document issued in Australia, indicating their full legal name and date of birth.

They also need to show either their:

  • passport
  • Australian drivers licence
  • Australian proof of age card.

I want an unofficial academic record

If you're a current student, you can view your academic history in your student profile on the HiQ website. This isn't an official academic record.

I want my record for a short course

If you want your academic record for a short course that you've completed, including the Maths B, Chemistry and Physics bridging courses, you need to contact Continuing Professional Education.

Faculty of Health

Nursing students who want to apply for nursing registration outside of Australia will need to submit an application to the overseas nursing board. As part of the application process, you may be required to forward the board's academic verification form to QUT for processing.

Requests for academic verification from QUT can take approximately 2-3 months, and a fee is applicable.

To submit a request you'll need to email the School of Nursing at nursing@qut.edu.au. They'll provide you with information about processes, fees and payment methods.

Contacts

HiQ

HiQ is your place to go for student services, support and general enquiries.

Online answers 24/7

Find your answers faster by searching our information and common FAQs.

Chat online

To start an online chat with us, please make sure pop-ups aren't blocked on your web browser.

Gardens Point

  • Level 3, V Block

Kelvin Grove

  • Level 2, R Block