Dr Willem Mertens
This person does not currently hold a position at QUT.
Personal details
Discipline
Information Systems
Field of Research code, Australian and New Zealand Standard Research Classification (ANZSRC), 2008
Qualifications
- PhD (Katholieke Universiteit Te Leuven)
Selected publications
- Mertens W, Pugliese A, Recker J, (2017) Quantitative data analysis: A companion for accounting and information systems research, Springer.
- Garcia-Banuelos L, van Beest N, Dumas-Menijvar M, La Rosa M, Mertens W, (2018) Complete and interpretable conformance checking of business processes, IEEE Transactions on Software Engineering, 44 (3), pp. 262-290.
- Mertens W, Recker J, (2017) Positive deviance and leadership: An exploratory field study, Proceedings of the 50th Hawaii International Conference on System Sciences, pp. 214-223.
- Recker J, Kohlborn T, Kummer T, Mertens W, (2016) A framework for the study of positive deviance in organizations, Deviant Behavior, 37 (11), pp. 1288-1307.
- Mertens W, Recker J, Kummer T, Kohlborn T, Viaene S, (2016) Constructive deviance as a driver for performance in retail, Journal of Retailing and Consumer Services, 30, pp. 193-203.
- Trkman P, Mertens W, Viaene S, Gemmel P, (2015) From business process management to customer process management, Business Process Management Journal, 21 (2), pp. 250-266.
- vom Brocke J, Schmiedel T, Recker J, Trkman P, Mertens W, Viaene S, (2014) Ten principles of good business process management, Business Process Management Journal, 20 (4), pp. 530-548.
- vom Brocke J, Schmiedel T, Recker J, Trkman P, Mertens W, Viaene S, (2014) Class notes: 10 principles of good BPM.
- Isik O, Mertens W, Van den Bergh J, (2013) Practices of knowledge intensive process management: quantitative insights, Business Process Management Journal, 19 (3), pp. 515-534.
- Mertens W, Van den Bergh J, Viaene S, Schroder-Pander F, (2011) How BPM impacts jobs: an exploratory field study, Proceedings of the 2011 44th Hawaii International Conference on System Sciences (HICSS 2011), pp. 1-10.
QUT ePrints
For more publications by Willem, explore their research in QUT ePrints (our digital repository).