Dr Ben Kraal

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Personal details


human-centred design, product usability, user experience, service experience, electronic health records


Design Practice and Management, Information Systems

Field of Research code, Australian and New Zealand Standard Research Classification (ANZSRC), 2008


  • PhD (University of Canberra)
  • Bachelorof Information Technology Honours Class 1 (University of Queensland)


Ben Kraal’s teaching concentration areas are user-centered design and usability and design research methods.

Selected publications

QUT ePrints

For more publications by Ben, explore their research in QUT ePrints (our digital repository).

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Research projects