Dr Amber Marshall

Faculty of Creative Industries, Education & Social Justice,
School of Communication
Biography
Dr Amber Marshall is a Postdoctoral Research Fellow at QUT's Digital Media Research Centre, and an Adjunct Research Fellow at The Cairns Institute, James Cook University.Dr Marshall’s research focuses on digital inclusion and sustainable rural development. Drawing on communication and organisation sciences, she employs socio-technical theoretical perspectives to investigate how individuals, organisations and communities become digitally connected and adopt digital technologies. Her research interests include digital AgTech and data, digital inclusion ecosystems, remote telecommunications infrastructure (both technical and social), and digital skills and capability development. Amber principally employs ethnographic methods (co-design, participant observation, interviews, focus groups) to immerse herself in rural contexts, and strives to develop research outputs that translate into actionable options for local stakeholders.
Aside from her focus on rural communities, Amber’s work takes in other groups with significant digital inclusion challenges, such as low-income families, people living with a disability, and Indigenous communities. Amber has published in top communication and rural studies journals, presented her work at national and international conferences, produced many high-quality industry/policy-focused reports, and developed several evidenced-based resources for use by front line agencies. She has attracted substantial government and commercial research funding through her extensive network of partner organisations in Australia.
Personal details
Positions
- Postdoctoral Research Fellow
Faculty of Creative Industries, Education & Social Justice,
School of Communication
Keywords
digital inclusion, regional development, telecommunications, digital divide, agriculture, rural, remote, Australia, internet, social inclusion
Discipline
Communication and Media Studies, Business and Management
Field of Research code, Australian and New Zealand Standard Research Classification (ANZSRC), 2008
Qualifications
- Doctor of Philsophy (University of Queensland)
Teaching
Dr Marshall was the unit lecturer for CCB301 (Communication Research Methods) in Semester 1, 2022, and Teaching Assistant for the same unit in Semester 1, 2021. This intensive unit is taught over two week and covers the research process, ethics, and several qualitative and quantitative methods.
Selected publications
- Dezuanni M, Burgess J, Thomas J, Wilson C, Marshall A, (2020) Australian farmers left behind in the digital economy: Insights from the Australian Digital Inclusion Index, Journal of Rural Studies, 80, pp. 195-210.
- Marshall A, (2021) Women's Pathways to Digital Inclusion Through Digital Labour in Rural Farming Households, Australian Feminist Studies, 36 (107), pp. 43-64.
- Dale A, Marshall A, (2020) New directions for facilitating quality agricultural development in Northern Queensland, Australasian Journal of Regional Studies, 26 (3), pp. 269-292.
- Marshall A, Tsakissiris A, Dale A, Williams Z, Irvine D, Ryan G, Wilson C, Hourigan A, Stephens D, (2021) Solutions for Improved Digital Connectivity in FNQ: Building community and disaster resilience in the Gulf Savannah.
- Marshall A, Turner K, Richards C, Foth M, Dezuanni M, Neale T, (2021) A case study of human factors of digital AgTech adoption: Condamine Plains, Darling Downs .
- Marshall A, Dezuanni M, Wockner K, Babacan H, Burgess J, Crawford F, Foth M, Gregory R, Mitchell P, Neale T, Rogers S, Wallace R, (2020) Northern Australia Communications Analysis: Directions Paper.
- Marshall A, Dale A, Babacan H, Dezuanni M, (2019) Connectivity and digital inclusion in Far North Queensland's agricultural communities: Policy-focused report.
- Babacan H, McHugh J, Marshall A, Gopalkrishnan N, Dale A, (2021) TCICA Region Telecommunications and Digital Connectivity: Final Report.
- Dezuanni M, Burgess J, Thomas J, Wilson C, Marshall A, Barraket J, Ewing S, MacDonald T, (2017) Measuring Queensland's digital divide: The Australian Digital Inclusion Index 2017: Queensland.
- Dezuanni M, Marshall A, Cross A, Burgess J, Mitchell P, (2019) Digital mentoring in Australian communities - A report prepared for Australia Post.
- Marshall A, Turner K, Richards C, Foth M, Dezuanni M, Neale T, (2021) A case study of human factors of digital AgTech adoption: Condamine Plains, Darling Downs .
QUT ePrints
For more publications by Amber, explore their research in QUT ePrints (our digital repository).
Supervision
Current supervisions
- Understanding Financial Technology (Fintech) for Digital Financial Inclusion amongst Muslim Women from Low Income Families in South-East Queensland
MPhil, Principal Supervisor
Other supervisors: Professor Michael Dezuanni - Understanding African Migrants' and Refugees' Experiences of Digital Health Technologies in South East Queensland, Australia
PhD, Associate Supervisor
Other supervisors: Professor Michael Dezuanni, Dr Elija Cassidy