Dr Alireza Nili

Profile image of Dr Alireza Nili

Faculty of Science,
School of Information Systems


+61 7 3138 2533

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Personal details


Lecturer in Service Science
Faculty of Science,
School of Information Systems


Information Systems

Field of Research code, Australian and New Zealand Standard Research Classification (ANZSRC), 2008


  • PhD (Victoria University of Wellington)


Teaching and research supervision: I have been coordinating and teaching IT Systems Design (IFB103). I have been leading a large team of tutors and students (usually, around 15-20 tutors and over 800 students) since February 2018, and have been constantly receiving the highest coordination quality scores in the unit’s history. I also designed the online version of IFQ552 (Systems Analysis and Design) - a masters level unit. In addition, I teach a part of Advanced Research Topics (INN701) for HDR students. Prior to this, I was teaching several similar units (e.g. project management and business innovation) at Victoria University of Wellington in New Zealand for four years. My team uses a wide range of e-learning technologies in teaching. I have supervised three PhD students: principal supervisor for a PhD graduate who completed his PhD in September 2021, principal supervisor for a PhD student who is expected to graduate in early 2022, and an associate supervisor for a PhD student who is expected to graduate in early 2022. The research topics my PhD students are working on include: value-based design of cognitive computing systems and chatbots for public service delivery, ageing workforce and adaptation to new IT, and effective use of social media in higher education. My research topics are in the area of management information systems and customer-oriented service delivery.

Recent Teaching History:

IT Systems Design (IFB103)


Selected publications

QUT ePrints

For more publications by Alireza, explore their research in QUT ePrints (our digital repository).

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