Overview
Register by 9 March 2012
- Delivery
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Where:
This course is delivered online at QUT Kelvin Grove.
Room details to be confirmed.
When:Friday 23 March - Monday 26 March 2012.
Details: This intensive four-day course includes workshops, seminars, and independent learning activities. - Cost
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Course costs vary depending on the modules you choose.
Workshop modules - $1460
You can choose to complete workshop modules without the assessment component and receive a certificate of completion.
Workshop and assessment modules - $1960
Assessment includes a work book and essays. You will need to successfully complete the assessment modules to be eligible for credit towards postgraduate qualifications.
Discount
You can receive a discount (10% members, 5% non-members) when you apply through the Australian College of Health Service Managers (ACHSM).
- Contact
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General information about course content or assessment: Paula Bowman.
Online booking: ACHSM Events Coordinator debra.obrien@achsm.org.au
Web: Australasian College of Health Service Managers (ACHSM)
Details
Register by 9 March 2012
Course content
This course covers:
- quality management concepts, programs and methods
- accreditation
- measuring healthcare performance
- healthcare governance and clinician profiling
- data quality, documentation and information safety
- risk management
- change management.
Course materials
You will receive reference texts and online access to databases. No textbook is required.
Outcomes
On completion of this course, you should be able to:
- discuss the underlying concepts and principles of quality management in health care including clinical governance
- develop quality management programs and design criteria audits to evaluate health services using quality management tools
- understand the health organisation accreditation process including standards and survey cycles
- understand outcome performance measures, clinical audit and use data to improve outcomes
- understand the concepts of clinical credentialing and profiling within a clinical quality framework
- examine and discuss issues relating to administrative and clinical data quality, documentation and safety within an increasingly electronic environment
- understand root concepts of risk management, root cause analysis and organisational change management necessary to implement process change.
Register
Register by 9 March 2012
For registration queries, contact ACHSM Events Coordinator, Deb O'Brien.
