Introduction to Business Process Management (BPM)

Overview

An introduction to the core principles and practices of Business Process Management (BPM). This course provides an overview of many state-of-the-art BPM methods and covers how to select and customise a BPM approach.
Delivery
Flexible - yes When: This one day course is run on demand. Details: The delivery of this course is flexible and is based on your needs.
Cost
To be advised.
Contact

For more information or to register your interest, contact the Office of Continuing and Professional Education.


Details

Background

Improving business processes is on top of the agenda for chief and senior executives. This requires a solid understanding of current and future business processes and their alignment with business objectives.

Business Process Management (BPM) is an integrated set of concepts, methods and tools surrounding the definition, implementation, execution and improvement of business operations.

The demand for BPM is driven by demands for increased operational excellence and cost-effective compliance practices. BPM forms a widely recognised aligning foundation for IT projects and is a key issue in discussions related to outsourcing and mergers.

Course details

This one day course introduces the core principles and practices of Business Process Management. The course provides an overview of many of the state-of-the-art BPM methods and helps you to consider how to select and adopt a customized BPM approach for your organisation.

Topics covered include:

  • history of process management
  • value proposition of business process management
  • business process management maturity
  • core concepts and case studies.

Contacts

Continuing Professional Education