Overview

IT Professional Services (ITPS) are IT-related services offered by an IT Professional Services Firm (ITPS-Firm) to ITPS-using client organisations (ITPS-Users). The central problem of interest is 'The Effective Delivery of ITPS', with a technology lifecycle-wide view, from both the service provider and service recipient perspectives. A main technology context of interest is Enterprise Systems.

Research leader
Organisational unit
Lead unit Science and Engineering Faculty
Research area
Information Systems