Overview
Topic status: We're looking for students to study this topic.
BPM systems are primarily intended to support the automation of business processes by routing tasks and information across people and software applications on the basis of explicit process models. During process enactment, large amounts of data can be collected which reflect operations of business processes, and thus by analysing the data one can improve the performance of the processes. Process monitoring encompasses the tracking and analysis of business processes at run-time. For example, it can deliver the status information about a running process instance, which may be used e.g. to answer a customer inquiry about the status of an order. Process monitoring plays a key role in analysing and improving existing business processes. It is important to review the process monitoring functionality that have been identified so far and to examine the status of support for process monitoring in state-of-the-art BPM systems.
This research will focus on studying process monitoring and its functionality in modern business processes. It aims to design and develop a comprehensive process monitoring tool in the context of a state-of-the-art BPM system. It will examine a number of BPM systems, both open source and commercial. An evaluation of how process monitoring is supported in these systems will be conducted. Advanced process monitoring functions will be investigated, in particular, on how process mining techniques and tools can be used to enhance the monitoring functions.
Requirements: Essential knowledge in business process management and preferably java programming skills
- Study level
- PhD
- Supervisors
- QUT
- Organisational unit
Science and Engineering Faculty
- Research area
- Contact
- Please contact the supervisor.
Dr Chun Ouyang
