Overview
Topic status: We're looking for students to study this topic.
In an environment where the number of services is substantial and the differences between business and IT services blur, Business Service Management becomes crucial: the explicit management of these services as important business assets that are the focal points for the cost-effective creation of customer value and innovation in organizations (see for more information: http://eprints.qut.edu.au/26620/.
There are a range of topics within Business Service Management that can be the focus of a research project, for example, service prioritization, service portfolio management, service quality measurement, service-oriented business models, service co-creation and service re-use.
This project is part of the Smart Services CRC and has the option to apply for scholarship.
- Study level
- PhD
- Supervisors
- QUT
- Organisational unit
Science and Engineering Faculty
- Research area
- Contact
- Please contact the supervisor.
Dr Erwin Fielt
