Induction and orientation

 

Where is the QUT Business School located?

Our street address is 2 George Street, Brisbane City.

The Research Support Office is located on the 7th level of Z block.

Our four schools are:

• The School of Economics and Finance, located on level 8 of Z block
• The School of Management, located on level 9 of Z block
• The School of Advertising, Marketing and Public Relations (AMPR), located on level 10 of Z block
• The School of Accountancy, located on level 3 of B block.

Student desk space

Desk space is available in two large student rooms on the 7th level of Z block.

We usually allocate these spaces to Management and AMPR students who can't be housed in their schools.

Usually the Schools of Economics and Finance, and Accountancy house their students in their schools, particularly since Accountancy is in another building.

If you are a full-time Accountancy or Economics and Finance student and you plan to work at QUT rather than at home, contact your school office regarding a work station. If, after arriving at QUT, you require desk space on the 7th level of Z block, please contact our office via email on bus.research@qut.edu.au.

If you reserve a desk, you must be:

• enrolled on a full-time basis
• using the desk on a full-time basis.

If you require keys to pedestal cabinets or filing cabinets connected to a work space on the 7th level of Z block, or if there is anything amiss with your work area, please direct your queries to bus.research@qut.edu.au.

Student lockers

There are lockers within room Z701 or outside room Z718. Email Emma Baldwyn on e.baldwyn@qut.edu.au if you'd like to use a locker.

Swipe access to Z block and rooms Z701 and Z718

Try swiping your student card first, as sometimes students are allocated access centrally when they enrol.

If you don't have access, the Research Support Office can usually organise swipe access to the rooms that they manage.

Information technology (IT) problems

You'll receive details about your IT access when you get official confirmation of your enrolment. All student work spaces on the 7th level of Z block are equipped with new personal computers. If you have any difficulty, please email the IT Helpdesk for assistance. Research Support Office staff do not have IT expertise.

Student email account

It is very important that you read the emails sent to your student email account as all QUT correspondence will be sent to this account.

If you don't want to check this mailbox on a regular basis, please forward your student account to an account that you will be checking regularly.

Ensure that your inbox does not become full and is capable of receiving mail. Don't underestimate the importance of regularly checking your student email account.

Student log-in

You must be logged in under your student account to access student on-line systems.

If you are logged in as a staff member, it's often not possible to access the relevant student systems.

Mail

If you are housed on the 7th level of Z block you can check the incoming mail box located in our office.

Alternatively, please check with your school, as your mail will go there if your school address has been used.

You may send internal (i.e. QUT) mail though our office. You may send mail outside of QUT through our office only if it is fully stamped.

Printing, copying and stationery

If the Research Support Office has allocated you a desk on the 7th level of Z block, your school will provide all resources, including:

• printing
• copying
• stationery.

If you are working in one of the two rooms on the 7th level of Z block, there is a copier-printer in each room.

If you don't have a printing allocation to swipe and activate copiers or printers, please go to your school office to request this. The Research Support Office doesn't manage allocations for student copiers/printers.

Telephones and telephoning

If the Research Support Office has allocated you a desk on the 7th level of Z block, you can only make local telephone calls from the desk.

You can personalise the desk's telephone while the work station is yours. When you stop using the work space, you must re-set the telephone so that the password is the same as the telephone's extension number. This will give the next person easy access to the telephone.

Rooms Z701 and Z718 are quiet work rooms. You should make and receive personal or loud telephone calls away from these rooms.

If you need telephone access for survey or interview work that forms part of the thesis project, please contact bus.research@qut.edu.au.

Library

Help with finding information for your research

The library provides access to a wide range of resources for research. The Learning and Research Desks on Level 3 of the Gardens Point library are a great place to start.

Library staff can assist with:

• finding information for research purposes
• database assistance
• academic skills
• loan of books and other materials.

Library advisors may refer students to a specialist liaison librarian. You will need an appointment.

You can also request assistance online through:

• the AskQUT service
  
• web chat
• telephone.

Need help? Ask a librarian

Liaison librarians

Liaison librarians are experts in:

• finding
• evaluating
• selecting
• using information resources in their subject areas.

Their role includes:

• collection development
• provision of reference services
• learning support, such as:
  • time management
  • academic writing
  • note taking skills.

Liaison librarians are available to work with academics and students in lecture and workshop-style classes, as well as individual consultations.

The current liaison librarians for the QUT Business School are:

• Schools of Accountancy and Economics and Finance: Janet Baker
  
• School of Advertising, Marketing and Public Relations and QUT Graduate School of Business: Maria Thompson 
• School of Management and QUT Graduate School of Business: Sue Collins

Somewhere to study - QUT Library Researchers' Centre

The QUT Library Researchers' Centre is located on level 7 of the Library (V Block) at Gardens Point Campus.

The centre is available for use by :

• honours students
  
• masters students (coursework and research)
• PhD students
• QUT staff.

A student ID card is required to gain access to this area.

The centre's facilities include:

• access to electronic resources and services
• individual workstations with:
  • word-processing
  • internet access
  • photocopying and printing facilities.

Information from around the world - Document Delivery

Items not available from QUT Library are available to postgraduate students via Document Delivery.

Improving information skills

Learning Support

The library offers a range of classes designed for the needs of researchers.

Choose classes and register

Study Solutions

This learning support service offers students the opportunity for individual consultations with a librarian or Academic Skills Advisor with the purpose of developing information and academic study skills.

Make an appointment

Studywell

This is a collection of online resources assisting students with all aspects of learning, including material on topics such as:

• finding information
• writing assignments
• exam techniques.

Studywell

Advanced Information Retrieval Skills (AIRS/IFN001)

The library offers the unit IFN001:Advanced Information Retrieval Skills (AIRS) to staff and students in the QUT research community to assist in developing advanced information literacy skills.

The course guides researchers in using information resources, processes and systems to effectively meet current and future research needs. It places an emphasis on the changing information environment.

Research Support Office charter

Our promise to you is that we will:

• be open and honest in our dealings with you
• treat you with fairness, courtesy and respect
• identify ourselves to you
• listen carefully and take account of your views
• be responsive to your needs
• work with you to find the best solution
• give you timely, useful, relevant and accurate information
• demonstrate professional competence in providing advice
• respect confidentiality
• respond to your feedback
• review our service standards annually
• comply with and support QUT policies.

Our values are:

• quality
• diversity
• professionalism
• innovation and creativity.

Our customer quality service standards are to:

• provide fair and unbiased assistance
• provide a detailed explanation of decisions made
• respect and maintain your privacy
• treat your feedback seriously and impartially.

And our expectations of you are that you:

• maintain open and honest communications with us
• provide us with timely and accurate information to enable us to help you
• give us sufficient time for a considered and appropriate response
• provide us with constructive feedback
• treat us with courtesy and respect
• observe and support QUT's policies
• treat QUT facilities and property with care.