Event

A key to winning in the market is the ability to attract and retain new clients and business. Join fellow QUT Alumni Matt Baxter and Grant Devine who will share their thoughts on how to attract and retain clients for your business, discuss what's changed and how clients' needs are evolving and share practical examples of what has and hasn't worked.

Whilst the Australian economy continues to perform well by global standards, the challenge of attracting new clients and business has never been more relevant for business. In a time where client expectations are evolving and technology is becoming more integrated we seek to understand what the key is to winning in the market.

The Brisbane Executive Club (BEC) are proud to offer you this presentation and discussion, designed to share observations, tips and insights from two business leaders who understand the opportunities and challenges in securing new clients and business.

Our speakers will seek to discuss how the needs of clients in general have changed in years gone by, what are the latest trends and tips for securing new clients and express their view of what changes we can expect in the future for how we attract and retain clients. Our speakers will also share real examples of challenges and solutions from their extensive experience.

Join Matt Baxby and Grant Devine on 16 April to hear their views and tips on how to attract and retain new clients and business in a challenging and evolving market.

Matt Baxby
Matt Baxby was appointed as a Group Executive with Bank of Queensland (BOQ) in May 2012 after almost 10 years with the Virgin Group. In this role, Matt is responsible for BOQ's retail banking division including 195 owner-managed branches, 71 corporate branches, online banking as well as the bank's customer contact centre.
Prior to joining BOQ Matt spent three years as Managing Director of Virgin Money Australia, where he took the business through a major transformation to become a recognised player in the financial services sector. Matt graduated from QUT's Bachelor of Business, with a major in Accountancy in 1998.

Grant Devine
Grant Devine was appointed Chief Executive Officer of the Queensland Police Credit Union (QPCU) in April 2008. Grant has an extensive background in financial services with Credit Unions and various domestic and international banks.
Mr Devine has a breadth of management experience to support the ongoing development and subsequent growth of the QPCU. Grant completed a Bachelor of Business with QUT in 2004 and also obtained his MBA through QUT's Graduate School of Business in 2008.

Through this presentation, Matt and Grant will share insightful views and opinions to help you understand what clients want and how to win in the market. It is an event not to be missed and the workshop will follow after an opportunity to enjoy drinks, canapés and networking with other members.

About BEC
The Brisbane Executive Club (BEC) is the QUT alumni chapter for postgraduate Business alumni. Its goals include providing networking and continuing professional development opportunities for members, who are current students and graduates of QUT postgraduate business programs. For further information about BEC go to www.brisbaneexecutiveclub.com

Date

16 April 2013

Time

5.45pm - 8.15pm

Location

QUT Gardens Point Campus

Room

OJW Room, S Block

Cost

BEC Members, QUT Alumni & QUT Students $50; Non-Members $55

Organisation

Brisbane Executive Club

Phone

07 3138 7164

Email

bec@qut.edu.au

URL

Register Here