Academic record
You will receive a complimentary academic record within six weeks of completing your course.
Complimentary academic records are not available for non-award courses (courses that do not lead to a university award).
If you do not receive your complimentary academic record, you have three months to request a replacement free of charge. Academic records requested after this date will incur the standard fee.
Replacement academic records
You can request a paid academic record during or upon completion of your course. You can choose for it to show all the courses you have studied, or just a single course attempt.
To apply for a paid academic complete a Request for Academic Records (RR form).
Note
- If you have any sanctions on your students account we cannot process an academic record request.
- Photo identification will be required to collect your academic record.
- If you are a current student, you can view your academic history in your student profile on QUT Virtual. This is not an official academic record.
Can someone else collect my academic record for me?
Yes, but we must receive your written authorisation in advance.
Cost
Payments can be made through QUTPay or at any campus by credit card or EFTPOS.
- $10 for records post 1975
- $20 for records pre 1975.
Delivery charges
- $1.50 for overseas postage (no charge for postage within Australia)
- $10 for express post delivery in Australia
- $20 for international courier delivery. You must provide a local mailing address and phone number on the request form for an international courier delivery. A post box address will not be accepted.
Express processing charge
This is an additional cost to the delivery charge for urgent requests.
- $20 for post-1975 records only.
Available for
- Students
- General public
- Alumni
How long will it take
You will receive a complimentary academic record within six weeks of completing your course.
Generally from receipt of the request, processing will take up to five working days.
Express service
If you require urgent processing, an express service is available at an extra charge for most post-1975 records.
Express record requests will be processed within three hours, subject to successful payment processing (see costs). Your request must be lodged before 2pm Monday to Friday. Express records must be collected from Kelvin Grove Student Centre or sent by courier (international only) or express post delivery (Australia).
Note
- Any express records requests received after 5 pm on Thursday 20 December will not be processed until after 10 am on Wednesday 2 January, 2013.
- For some post-1975 records from predecessor institutions, express processing may not be available. If this is the case, we will contact you.
- You can't request the express service when you submit the third party authorisation form.
Older records
Requests for an archived academic record (for some former institutions) may take up to four weeks to complete. You will be advised how long it will take by email.
Related services
Contacts
Student Centres
Each QUT campus has a Student Centre: a face-to-face service for student queries.
Need answers?
Visit AskQUT
Kelvin Grove
- Level 6, F Block
Kelvin Grove
Monday-Friday, 8.30am-5pm
Gardens Point
- Level 1, X Block
Gardens Point
Monday-Friday, 8.30am-5pm
Caboolture
- Phone: 5316 7400
- J Block
Caboolture
Monday-Friday, 8.45am-4.30pm
Payment facilities 10am-12pm and 1-3pm
