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Fundamentals of Marketing Management

Unit code: GSN408
Contact hours: 3 per week
Credit points: 6
Information about fees and unit costs

The Fundamentals of Marketing Management unit provides students with the opportunity to critically examine and evaluate the role of marketing and its contribution to the strategic processes of organisations operating in increasingly complex and highly competitive global business environments. A study of key marketing decisions made by real world organisations are examined including the marketing concept, the marketing mix, marketing information systems, marketing research, market segmentation, targeting and positioning, and the process of marketing planning, implementation and control.


Availability
Semester Available
2013 13TP2 Yes
2013 6TP4 Yes
2013 6TP6 Yes

Sample subject outline - 6 Week Teaching Period - 4 2013

Note: Subject outlines often change before the semester begins. Below is a sample outline.

Rationale

Marketing is at the heart of business success or failure. If the business does not do marketing well, it will almost certainly fail in a globally competitive business environment. All other functional areas of the business are secondary if there is no demand for the organisation's products or services. Marketing has implications for all other aspects of the business, and vice versa. Thus, managers working in any business discipline must gain at least a basic appreciation of marketing principles and practices, while those intending to be marketing managers must pursue a profound knowledge of the marketing discipline.

Aims

The mission of the MBA and associated programs is to provide world class, graduate business education and stimulating real world learning opportunities to develop current and future business leaders and managers to confidently lead in complex environments.

The mission of the MBA and associated programs is to provide world class, graduate business education and stimulating real world learning opportunities to develop current and future business leaders and managers to confidently lead in complex environments.

Objectives

Course Learning Goals (Postgraduate)

The QUT Business School has established the Assurance of Learning (AOL) Goals to meet contemporary industry needs and standards. Achieving these learning outcomes will assist you to meet the desired graduate outcomes set at QUT - aligned with other internationally renowned business schools. Students will develop the following capabilities relevant to a contemporary global and sustainable business environment:

Have knowledge and skills pertinent to a particular discipline (KS)

1.1 Well-researched knowledge and critical understanding applied to issues at the forefront of a specialised discipline area
1.2 Ability to select and use effectively a range of tools and technologies to locate and/or generate information appropriate to the disciplinary context

Be critical thinkers and effective problem solvers (CTA)

2.1 Apply logical, critical and creative thinking and judgement to generate appropriate solutions to problems in the disciplinary context

Be professional communicators in an intercultural context (PC)

3.1 Ability to create and present professional documents and/or reports using high levels of analysis/synthesis/evaluation for a range of contexts and audiences
3.2 Ability to orally communicate and justify ideas and information, at a professional level, for a variety of contexts and audiences, including peers and discipline specialists

Be able to work effectively in a Team Environment (TW)

4.1 Operate effectively and with flexibility to achieve common goals in collaborative settings, using a range of skills, including leadership, negotiation, reflection, proactivity and support for team members

Have a Social and Ethical Understanding (SEU)

5.1 Apply knowledge of the ethical, social and cultural dimensions relevant to business situations, including appropriate standards or codes of practice, to provide courses of action

Unit Objectives:

Upon completion of this unit, you should be able to:
1. Explain the marketing process in your own words and show why marketing is important to the success of contemporary organisations. KS 1.1 (MBA 1)
2. Analyse and solve marketing problems using appropriate tools and frameworks. KS 1.2 (MBA 1, MBA 8); CTA 2.1 (MBA 4)
3. Create, communicate and defend individual and group marketing recommendations. PC 3.1, 3.2 (MBA 3); TW 4.1 (MBA 6)
The specific course learning goals and unit objectives that apply to this unit are shown in the assessment section of this unit outline.

Content

The modules covered in this unit have been developed to provide students with a broad grasp of the key marketing principles that operate within an organisation. Skills and competencies acquired should be easily transferable from one type of organisation to another in both the profit and not for profit environment.

Approaches to Teaching and Learning

This unit adopts a blended learning approach and as such, includes a variety of teaching and learning approaches.

Three hour face-to-face class sessions are supplemented by the textbook and a range of online materials that are designed to support and extend learning prior to, during and after class sessions. Online materials are available in the unit Blackboard site. Given the importance of the unit Blackboard site to the teaching and learning strategy used in this unit, a computer or tablet device with internet access is strongly recommended for all students.

The principal purpose of the lectures and readings is to build upon the key concepts that were introduced through the Preparation for Class activities and readings. The purpose of the case study work, experiential learning tasks and all assessment tasks is to help the student develop their understanding of the concepts and enable them to be applied within a range of business contexts.

There is an expectation that the student will participate in class sessions, to take advantage of the opportunity to discuss important issues with their instructor and their peers in an informal environment. These sessions also provide students with an opportunity to hone important generic skills that are in high demand in the business.

It is expected that students have completed all Preparation for Class activities and readings identified in the unit Blackboard site prior to coming to class to be able to maximise the learning opportunities of the class sessions.

A variety of learning activities designed to engage students in their learning will be incorporated into the lectures/workshops. Such learning activities may include short lectures, class discussions, debates, role plays, group work, guest speakers, student presentations, simulations, case study analysis, videos, readings, wikis, media/current events reports, web searches, etc.
There is a commitment to critical inquiry and intellectual debate in regard to the material covered. Students are encouraged to relate the theories and research discussed to situations known to them and will be encouraged to share their experiences relating to the topics explored in this unit with the class to enrich the overall learning experience of all students.
Expanding the awareness of Australian management policies and practices into intercultural and international perspectives is fostered within this unit. Typically, students enrolling in this unit have extremely varied backgrounds. There is diversity of professional background and socio-cultural background. Students are reminded that this is to their advantage and they have much to learn from one another. To this end, students are strongly encouraged to be sensitive to cultural, gender-related and international issues.

Assessment

Students will receive a variety of formative feedback throughout this unit.
Informally, feedback will be given verbally in class through class discussions and during the debriefing of learning activities.
Direct feedback will be available to those students who request a private or group consultation session with the lecturer.
Formal feedback will be received on both formative and summative assessment tasks through a Criterion Reference Assessment sheet which will also include written feedback on the assessment task. The Criterion Reference Assessment Sheet will be available in the Blackboard unit site at the commencement of the unit. Students will receive feedback on their formative assessment task prior to their summative assessment task being submitted.

Assessment name: Case Report and Presentation
Description: Students working in groups will analyse a marketing case, identify the problem(s) and propose recommended strategies for solving the problem(s).
Length/Duration: 1000 words + 10 minute presentation (5 mins to present and 5 mins to defend)
Formative or Summative: Formative and Summative
Weighting: 40% (Report 20%, Presentation 20%)
Relates to objectives: Unit objectives: 2 and 3 and AOL goals: KS 1.1, CTA 2.1, PC 3.1, PC 3.2, TW 4.1
Weight: 40%
Internal or external: Internal
Group or individual: Group
Due date: Week 4

Assessment name: Final Assignment
Description: The final assessment brings together the lessons from modules 1-6 in a 2000 word assignment. Students will analyse the marketing environment and propose marketing decisions based on the frameworks used throughout the class.
Length/Duration: 2000 words
Formative or Summative: Summative
Relates to objectives: Unit objectives: 1, 2 and 3 and AOL goals: KS 1.1, CTA 2.1, PC 3.1
Weight: 60%
Internal or external: Internal
Group or individual: Individual
Due date: Week 7

Academic Honesty

QUT is committed to maintaining high academic standards to protect the value of its qualifications. To assist you in assuring the academic integrity of your assessment you are encouraged to make use of the support materials and services available to help you consider and check your assessment items. Important information about the university's approach to academic integrity of assessment is on your unit Blackboard site.

A breach of academic integrity is regarded as Student Misconduct and can lead to the imposition of penalties.

Resource materials

Prescribed Texts:

Chernev, Alexander (2011). Strategic Marketing Management. 6th Edn. Cerebellum Press: Chicago.

Please note: This textbook is also available as an eBook through iBooks. The iBook format can only currently be read on IOS devices.

Other Resources: GSN408 Blackboard Site

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Risk assessment statement

There are no out-of-the-ordinary risks associated with lectures or tutorials in this unit. You should, however, familiarise yourself with evacuation procedures operating in the buildings in which you attend classes and take the time to
view the Emergency video.

Disclaimer - Offer of some units is subject to viability, and information in these Unit Outlines is subject to change prior to commencement of semester.

Last modified: 19-Mar-2013