Units
Administrative Procedures
Unit code: CLB003
Contact hours: 3 per week
Credit points: 12
Information about fees and unit costs
This unit considers administrative practices and procedures relevant to any business environment, including communication skills, practical skills to perform a range of business activities, ability to prepare and produce documentation in a range of business contexts using policies and procedures to achieve tasks in required timeframes.
Availability
| Semester | Available |
|---|---|
| 2013 Semester 2 | Yes |
Sample subject outline - Semester 2 2013
Note: Subject outlines often change before the semester begins. Below is a sample outline.
Rationale
Business employees are required to have a diverse range of administrative procedures and practices. This includes having effective communication skills to work individually or in teams as well as being able to produce accurate documentation using a variety of software packages following organisational policies and procedures. As businesses undergo continual change, the ability to adapt and integrate into new environments is essential for prospective employees.
Aims
The aim of the unit is to provide you with the skills and knowledge necessary to become valuable members of contemporary business environments. You will examine the impact of a variety of administrative procedures on business education as well as the skills to communicate effectively the role of these procedures in a business context.
Objectives
On completion of this unit, you should be able to:
1. Commit to reflective practice and ongoing professional renewal [QCT Standard 10]
2. Design engaging and flexible learning experiences for individuals and groups in a Business Communication and Technology classroom [QCT Standard 1]
3. Design and implement intellectually challenging learning experiences [QCT Standard 3]
4. Contribute effectively to professional teams [QCT Standard 9]
Content
This unit will cover the following topics: Content relates to administrative practices and procedures relevant to any business environment. These include communication skills, practical skills to perform a range of business activities, ability to prepare and produce documentation in a range of business contexts using policies and procedures to achieve tasks in required timeframes.
Approaches to Teaching and Learning
The teaching and learning approaches adopted in this unit include lectures, tutorials and workshop discussions. Technologies will be used to facilitate discussions in an on-line environment to aid in the dissemination of information. The examination of the issues, through the issues paper will provide you with an opportunity to transfer real world examples into the education environment. The final task, the preparation of teaching activities will allow you to transfer the theory related to administrative procedures in the real world into the business education environment.
Assessment
Formative assessment is provided through feedback in tutorial sessions and/or e-mail discussions and through written comments on initial assignment work.
Assessment name:
Student negotiated assessment
Description:
A learning contract for a piece of work that is developed in negotiation with the lecturer.
Length: 2000 words
Relates to objectives:
1
Weight:
40%
Internal or external:
Internal
Group or individual:
Individual
Due date:
Mid-Semester
Assessment name:
Project (applied)
Description:
A piece of work that is similar to that students may encounter in the profession. It may include research or design to achieve a particular aim.
Length: 2000 words or equivalent
Relates to objectives:
2, 3 & 4
Weight:
60%
Internal or external:
Internal
Group or individual:
Group
Due date:
End-Semester
Academic Honesty
QUT is committed to maintaining high academic standards to protect the value of its qualifications. To assist you in assuring the academic integrity of your assessment you are encouraged to make use of the support materials and services available to help you consider and check your assessment items. Important information about the university's approach to academic integrity of assessment is on your unit Blackboard site.
A breach of academic integrity is regarded as Student Misconduct and can lead to the imposition of penalties.
Resource materials
References:
Beck, H., Harvey, J., Mylonas, A., & Rasmussen, R. (2002). Business Communication and Technologies in a changing world. Melbourne: Macmillan.
Arko, M., Mylonas, A., Schilling, K., Schneider, G., & Webb, A. (2005). Business Education, Melbourne: Nelson.
Risk assessment statement
There are no out of the ordinary risks associated with this unit. Workplace health and safety protocols in relation to computer use.
Disclaimer - Offer of some units is subject to viability, and information in these Unit Outlines is subject to change prior to commencement of semester.
Last modified: 10-Jan-2013
